Strategic Business Partner

Job ID: 42143 Location: Copenhagen : Sundkrogsgade 19 Position Category: Client Management Position Type: Employee Regular Strategic Business Partner Lloyd’s Register Location: Copenhagen, Denmark What we’re looking for We are looking for a Strategic Business Partner to oversee Lloyd’s Register’s relationship with assigned Strategic Key Accounts, protecting existing business while creating sustainable and profitable growth.

You will develop tailored account strategies grounded in a deep understanding of each client's business, priorities, market and competitive environment. Acting as the Voice of the Customer within LR, you will align colleagues across our functions around the outcomes that matter most to the client. You will bring together cross-functional account teams, turn client needs into compelling solutions and value propositions, and help deliver a consistent, high-quality customer experience.

This is a senior, externally focused role for someone who can operate credibly at C-suite and operational levels, connect long-term strategic goals with disciplined execution, and build trusted-adviser relationships that create lasting value for both the client and LR.

What we offer

you The opportunity to work for an organization that has a clear mission, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes Full-time permanent position The role Develop and implement a One-LR strategy for assigned Strategic Key Accounts, grounded in a thorough understanding of the client’s business, strategy, market, and competitive landscape.

Build, maintain and communicate a Strategic Key Account plan, including a three-to-five-year vision, short- and medium-term objectives, clear accountabilities, KPIs and performance measures. Oversee a collaborative Strategic Account Team, aligning the right capabilities to deliver the account plan and address client needs as they change.

Act as the customer’s voice within LR, translating clear and emerging needs into shared priorities, practical solutions, and a high-quality customer experience. Identify, shape and manage cross-stream growth opportunities, creating bundled solutions and compelling business and financial value propositions that position LR to win.

Shape commercial strategies that optimize client value, repeat business, growth in market presence, profitability, and cost to serve, enabling long-term win-win results. Partner closely with the Executive Sponsor and senior commercial leaders to align objectives, remove barriers, manage risk and maintain momentum against agreed priorities.

Develop a purposeful relationship plan across executive and operational teams, deepening engagement with key decision-makers and key stakeholders while reducing reliance on any single contact. Use effective negotiation and solution-selling approaches to resolve conflict, secure internal alignment and deliver positive outcomes for the client and LR.

Monitor account performance, client engagement, market developments and competitor activity; maintain accurate records in SFL and use insight to adapt the account strategy and actions. What you bring Established experience handling important accounts, including developing account strategies and translating them into measurable client and commercial gains.

Sound strategic and commercial judgement, with the ability to balance customer value, growth, profitability, risk and cost to serve. Credibility and confidence to engage, persuade, and build trusted relationships across executive, senior leadership, and operational levels. A customer-focused mindset, with clear evidence of representing the Voice of the Customer and translating client needs into coordinated action.

Experience creating business and financial value propositions and shaping solutions across multiple products, services or business areas. The ability to lead, motivate and coordinate cross-functional virtual teams without relying on direct authority. Advanced analytical skills, including the ability to interpret market, client, and competitor insights and translate them into clear strategic priorities and actions.

Highly effective communication skills, along with the ability to persuade, negotiate, and resolve conflicts internally and externally. The ability to evaluate complex or unfamiliar situations, make timely decisions, and carry issues through to resolution. Personal accountability, initiative and comfort with changing situations, with the ability to prioritise effectively and work effectively in a multicultural environment.

You are someone who Is keen to take accountability and ownership for delivering customer needs Has the ability to handle responsibilities and arrange tasks to support goals Is effective at solving problems, trouble-shooting and making timely decisions Responds well to shifting priorities and takes initiative when needed Communicates in a structured way and has ability to present technical ideas in user-friendly language Displays a team spirit, particularly in a multicultural environment Responds positively to learning opportunities and is comfortable stepping out of own comfort zone #LI-KC1 #LI-Hybrid About us We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance.

We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day. Be a part of Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education.

For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place. Want to apply. Here at Lloyd’s Register, we care, we share and we do the right thing in every situation.

It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together.

Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy. We care, we share, we do the right thing. If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register: Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do.

We hope you do too. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible. communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job. anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.

at least one activity that will make a difference for disabled people. Find out more about Disability Confident at: www.gov.uk/disability-confident Copyright © Lloyd's Register 2024. All rights reserved. Terms of use . Privacy policy . The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment.

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