Employee Health Medical Office Assistant

Position Overview

The Employee Health Medical Assistant at United Health Services (UHS) helps create a safe, efficient, and welcoming employee health experience by supporting both clinical and administrative services. This role partners with nursing staff to assist with new hire evaluations, patient care activities, laboratory testing, scheduling, documentation, and employee health programs.

By providing responsive service, maintaining accurate health records, and supporting regulatory compliance, the Employee Health Medical Assistant contributes to a smooth onboarding process, quality employee health outcomes, and the day-to-day success of Employee Health operations. Primary Department, Division, or Unit: UHS Employee Health Office Primary Work Shift: Day Regular Scheduled Weekly Hours: 40 Compensation Range: $17.

98 - $25.17 per hour, depending on experience ----- Job Responsibilities Essential Functions: Perform clinical and administrative tasks within the Medical Assistant scope of practice to support safe, high‑quality employee health services and a positive onboarding experience for new hires Assist nursing staff with new hire evaluations, patient care activities, and clinical workflows to ensure efficient and compliant operations Conduct CLIA waived laboratory testing, quality controls, and proficiency validations to maintain regulatory compliance and accurate results Utilize electronic medical record systems including SYSTOC, Pure OHS, and NYSIIS to document, track, and manage employee health information Greet candidates and employees and deliver responsive service through in-person, phone, and electronic communication to support a seamless experience Complete registration, scheduling, and intake processes in alignment with organizational policies and patient flow expectations Monitor supply levels and maintain a clean, organized environment to support safe, efficient, and uninterrupted clinical operations Scope and Impact: Contribute to employee health outcomes and onboarding efficiency through accurate execution of clinical and administrative responsibilities Apply clinical knowledge and sound judgment to support patient care activities and escalate issues in accordance with defined protocols Support compliance with Joint Commission, NYS DOH, Infection Control, and organizational standards through daily work practices Maintain awareness of patient wait times and collaborate with team members to improve communication and throughput Participate in performance improvement initiatives by reviewing data and supporting action plans that enhance quality and service delivery Expand functional capabilities by cross-training in essential services including fit testing, vision testing, phlebotomy, and drug screening collections Work under general supervision while maintaining accountability for accuracy, quality, and timeliness of assigned tasks Compliance and Professional: Obtain Basic Life Support (BLS) certification within 3 months of hire and meet all required clinical competencies to ensure readiness for patient care responsibilities Adhere to HIPAA guidelines and protect patient confidentiality when handling medical information and communications Follow CLIA standards and organizational policies to ensure laboratory testing accuracy and regulatory compliance Complete required education, training, and competency validations within established timelines Maintain infection control practices including appropriate use of PPE in accordance with CDC and organizational guidelines Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks Additional Expectations: Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations Perform additional responsibilities as required to meet department and organizational needs Position Qualifications Required: High School Diploma or equivalent Basic Life Support (BLS) certification (may be obtained within 3 months of hire) Up to 1 year of direct experience performing the exact or very similar duties required by the job within the same role or function Up to 1 year of healthcare experience working in the healthcare industry in any job function Up to 1 year of customer/patient-facing experience directly interacting and communicating with the public Up to 1 year of technical/systems experience using specialized tools, software, or equipment required for the role Preferred: Vocational Diploma or Certificate in Medical Assisting AAMA Certified Medical Assistant (CMA) certification NHA Certified Medical Administrative Assistant (CMAA) certification At least 1 year of related experience in a role or field that provides transferable skills or knowledge relevant to the position ----- Why You’ll Love Working at UHS At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference.

That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life. A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration.

Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations. Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best.

Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection. Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards.

When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet. Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads.

We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly. A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

----- About United Health Services United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.

3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve.

Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us! United Health Services is an Equal Opportunity Employer. ----- United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc.

(NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at www.uhsinc.com.