Program Manager

Position Summary

Leads a statewide Integrated Facilities Management program covering 13 federally owned buildings and roughly 150 leased locations for GSA. Carries full authority to commit contract resources and is accountable for program-wide quality, budget, and staffing outcomes.

Key Responsibilities

Owns and manages the annual Non-Recurring Work Budget (base year funding of $900,000, scaling with contract options), including repair prioritization and monthly budget reconciliation with GSA. Leads the statewide, proactive Quality Control (QC) Program covering Facilities Engineering, Custodial, and Construction functional areas.

Serves as the single point of accountability to the GSA Contracting Officer (CO) and Contracting Officer's Representative (COR). Oversees the three Regional Facilities Managers and statewide support functions (Quality Control, EHS, NCMMS). Directs recruitment, retention, and training strategy for all key and non-key personnel, including the 60-day phase-in staffing and mobilization plan.

Holds authority to commit contract funds within delegated limits. Ensures the program meets all contract Acceptable Quality Levels (AQLs), including service call response times and staffing vacancy targets.

Required Qualifications Bachelor's degree in Facilities Management, Engineering, Business, or related field (or equivalent experience). 10+ years of progressive facilities/program management experience, including 5+ years managing multi-site federal or large commercial portfolios of 1,000,000+ gross square feet. Experience building and operating a formal Quality Control program.

Ability to obtain HSPD-12 (Homeland Security Presidential Directive 12) clearance.

Preferred Qualifications

Prior experience managing a GSA or federal facilities contract. Certified Facility Manager (CFM) or Project Management Professional (PMP) certification.