Salesforce BA

Role: Salesforce Business Analyst Experience : 3.5 to 4.5years Type: Permanent Location: Noida(Sector 142) Mode: Work from office Notice: Immediate RESPONSIBILITIES

• Work with clients and end users to gather, understand, and define business requirements
• Develop user stories and to-be process flows to support the design and development of Salesforce solutions for our clients
• Work collaboratively with team members to design a solution that will meet a clients business requirement and fulfill user stories
• Complete the configuration for user stories within Salesforce, App. Exchange products, or other cloud-based technologies
• Collaborate with developers to test and verify that solutions will meet the business requirements
• Evaluate and incorporate new technologies into new and existing frameworks and solutions as applicable
• Participate in key meetings with clients including requirement sessions, system demos, user acceptance testing, and end user training REQUIREMENTS
• 5+ years of experience in IT, preferably Salesforce CRM.
• Strong experience in Salesforce(sales,services,. Health cloud), with hands-on implementation experience of at least 1-2 projects.
• Experience using Salesforce or similar CRM Products to develop client or business solutions
• Hands on experience configuring Salesforce or similar CRM Product, including workflows
• Good to have any Salesforce certification.
• Hands-on Experience in automation such as Workflow, Process builder, and Flows(In- depth (Knowledge is mandatory)
• Experience in Sales Cloud, Service Cloud, Marketing Cloud
• Experience in user acceptance testing, and end-user training.
• Coding skills are a bonus but not mandatory.
• Must have experience in handling multiple projects and delivering them on time.
• Excellent communication skills and ability to communicate at all levels of the organization