Orthodontic Clinician II / Financial Coordinator

Looking for a career that makes you smile? Mattingly and Howell Orthodontics is seeking an Orthodontic Clinician II/ Financial Coordinator to join our growing team in Louisville and Bardstown. Responsible for delivering positive clinical experience to all patients while following strict adherence to company policies as well state dental laws, rules and regulations under the general direction and supervision of an Orthodontist.

Performing various financial, administrative and insurance related activities. Contacts patients regarding past due balances and facilitates payment arrangements. Verifies insurance coverage and clarifies available financial resources for patient care. How you’ll make us better:

• Places and removes orthodontic appliances and takes full records under general supervision of the Orthodontist
• Performs bonding, placing, and expert positioning of brackets
• Reviews patient charts, logs appropriate patient data and transcribes doctor notes
• Performs laboratory procedures under limited supervision of an Orthodontist
• Performs final checks on patients and leads patient flow
• Manages the remote monitoring dashboard including review/triage patient scans, responds to direct patient messages, and triages notifications
• Educates patients on orthodontic care and monitors remote monitoring
• Cleans, sterilizes, and prepares the equipment and operatory following standard protocols
• Assists in Local Store Marketing and community events
• Adheres to all infection-control policies and protocols
• Work alongside treatment coordinators creating treatment plans for new patients
• Assist treatment coordinators in working reports
• Communicate with patients regarding past due accounts using phone, email, and text messaging
• Work with clinic team members to ensure payments are collected
• Collect and process payments on past due accounts
• Work with patients to make payment arrangements as necessary
• Perform general office and administrative duties assisting with the patient process
• Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts) Your special skills:
• We’re proud of our company culture and heritage of awesomeness. If you’ve got the following, you’ll fit right in:
• Ability to build rapport with patients
• Ability to establish and maintain good working relationships with patients and coworkers
• Ability to use hand tools
• Ability to set priorities regarding patient care, manage full schedules and multi-task Prerequisites for success:
• High School Diploma or equivalent required
• One (1) year experience as an Orthodontic Clinician II
• Dental Assistant certification if required by state Dental Board
• Radiography certification if required by state Dental Board
• CPR certification if required by state Dental Board
• One (1) year experience as a Financial Coordinator preferred
• Previous experience with Dental Monitoring preferred The Perks:
• In exchange for the dynamic contribution you’ll bring to our team, we offer:
• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 2 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members Why Mattingly and Howell Orthodontics ? We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. We offer every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person’s abilities to help them find success in their career and beyond. We’re looking for passionate, innovative professionals who can join us in changing the way the world s miles. This is the perfect opportunity to grow with an expanding organization! Apply today!