Medical Assistant

Located In: Atlantis, Florida 33462-1151 Medical Specialists of the Palm Beaches (MSPB) is seeking a dedicated, compassionate, and organized Medical Assistant with front desk experience to join our team. This role supports both clinical care and administrative operations, including preparing patients for physician examinations, assisting with clinical procedures, greeting patients, verifying insurance, and scheduling appointments.

The ideal candidate has experience in both back-office and front desk functions, knowledge of HMO insurance and referral requirements, and a commitment to providing excellent patient service. This position requires flexibility, attention to detail, and the ability to manage competing priorities in a fast-paced medical office.

Position Description & Duties and Responsibilities: Clinical Responsibilities Room patients, obtain vital signs, document patient information, and assist with triage and assessments as directed by the physician. Prepare patients for examinations and assist the physician with diagnostic, therapeutic, and clinical office procedures.

Provide patient education and instructions as directed by the physician. Assist with follow-up on patient test results and communicate instructions for further care as directed. Administer medications as prescribed by the physician, within applicable training and scope, and maintain accurate medication logs. Coordinate scheduling and pre-certification for physician-ordered tests, including CT, MRI, and PET scans.

Maintain accurate patient charts, records, and physician documentation. Perform laboratory and X-ray-related tasks when appropriately trained and certified. Maintain clean, safe, and organized examination rooms and patient care areas. Monitor inventory and order medical supplies as needed. Front Desk and Administrative Responsibilities Greet patients warmly, assist with check-in, and coordinate patient flow with the clinical team.

Verify and update patient demographic and insurance information. Confirm that HMO patients have the appropriate referrals and authorizations for their visits. Assist new patients with required paperwork and ensure documents are entered or filed accurately. Answer incoming calls, take accurate messages, route calls appropriately, and follow up as needed.

Schedule and coordinate patient appointments. Prepare patient charts and ensure required information is available for upcoming visits. Process incoming faxes and route records and documents to the appropriate staff. Organize and forward demographic and billing-related documentation to the appropriate billing staff. Protect confidential patient information and handle records with discretion.

Perform other clinical and administrative duties as assigned by the physician or practice manager.

Qualifications

/ Education & Experience: High school diploma or equivalent required. Prior experience as a Medical Assistant and performing medical front desk responsibilities required; 1–2 years of medical office experience preferred. Formal Medical Assistant training or certification preferred. Knowledge of HMO insurance carriers, insurance verification, and referral requirements required.

Familiarity with medical terminology and medical insurance billing preferred. Experience with Athena and knowledge of CPT and ICD-10 codes are a plus. Billing and coding education or certification is a plus. Strong organizational, customer service, and verbal and written communication skills. Proficiency in computer use, accurate typing, and electronic medical record documentation.

Ability to multitask, maintain accuracy, and adapt to interruptions or changing priorities with patience and professionalism. Ability to work collaboratively with physicians, staff, and patients while maintaining a kind and professional rapport. Here are just a few things we offer: Access to health, dental, and vision insurance Health Savings Account Eligible for PTO and Holiday pay Company paid life insurance.

Access to voluntary short and long-term disability insurance Access to additional life insurance Access to Accident and Critical Illness Insurance 401K with automatic employer contribution Medical Specialists of the Palm Beaches, Inc. (“MSPB”) is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: MSPB is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment.

All employment decisions at MSPB are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.

MSPB will not tolerate discrimination or harassment based on any of these characteristics. MSPB encourages applicants of all ages.