Patient Access Services Manager

At Vivent Health, the Patient Access Services Manager position is responsible for providing daily operational leadership and direct supervision to the Health Information Management and Referrals Specialist Teams. This position ensures Patient Access Services are delivered accurately, timely, consistently, and in compliance with organizational and regulatory requirements across all supported locations.

The Patient Access Services Manager works closely with the Director of Patient Access Services to standardize workflows, monitor team performance, coach and develop staff, resolve operational barriers, and improve medical-records processing, referral coordination, insurance verification, prior authorization, and overall patient experience.