Front Office Receptionist

The Plaza Hotel The Plaza Hotel is looking for a Receptionist to join the Team! About The Plaza Hotel Recently refurbished and beautifully upgraded, The Plaza Hotel Tallaght has been completely transformed. The interior of this 4-star hotel now features exciting new eateries alongside 122 spacious and comfortable ensuite bedrooms, including a selection of large suites.

Two bright and versatile event spaces, along with four meeting suites, provide the perfect setting for conferences and events of all sizes, from 5 to 200 guests. About Windward Management The Plaza Hotel is managed by Windward Management. Windward Management is a team of highly experienced hotel operators and investors with a hotel portfolio of approx.

2,000 keys* in Ireland and Continental Europe. Founded in 2007, Windward is a leading hospitality management company, managing and operating hotels on behalf of their owners.

This role is ideal for someone who enjoys working with people, has strong communication skills, and can handle a busy front desk environment with confidence and professionalism. As a first point of contact for our guests, you will play a key role in creating a welcoming and positive first impression of our hotel. Key Duties & Responsibilities Welcome guests and visitors in a warm, friendly, and professional manner Handle check-in and check-out procedures efficiently Answer, screen, and direct phone calls Respond to guest enquiries and provide helpful information about the hotel and services Support guests with requests and resolve basic issues or direct them to the right person Keep the reception area clean, organised, and well-presented at all times Manage visitor sign-in procedures and maintain basic security at the front desk Handle mail, messages, and deliveries Assist with bookings, appointments, and internal scheduling Carry out general administrative tasks Work closely with other departments to ensure smooth daily operations Requirements A positive, friendly, and professional attitude Strong communication and customer service skills Good organisational skills and attention to detail Ability to work well in a busy environment Basic computer and administrative skills The ideal candidate will possess at least 1 year’s experience as a Receptionist in a hotel setting Perks and Benefits of working at The Plaza Hotel Competitive rate of pay PRSA pension scheme Career progression opportunities across the Windward group Employee Assistance Programme Digital Wellness Programme Complimentary, high quality meals on duty Discounted room & dining rates in Windward properties for you as well as friends and family Employee awards & staff recognition scheme including employee of the Quarter, team recognition days and random treat days