Assistant Director, Campus Visit Experience & Enrollment Event Management - Enrollment Management

Salary: $44,000 - $48,000 per year Benefits: The University offers generous benefits including paid time off (holidays, holy days and vacation), employer matching contributions to the retirement plan, and tuition benefits for employees and their eligible dependents. Learn more and explore benefits at www.duq.edu/benefits Location: Enrollment Management Group (EMG) Position Status: Full-time Hours: Varied Position Number: 231309/10-1121 FLSA Status: Exempt POSITION SUMMARY: Reporting to the Director of Campus Visit Experience and Enrollment Event Management, the primary purpose of this position is to lead and manage the visit experience for prospective students and their families to the University.

The Assistant Director of Student Ambassadors and Event Operations oversees visit technology (Slate CRM), prospective student campus tours, enrollment events, all virtual events, and manages the Duquesne Ambassador team.

DUTIES AND RESPONSIBILITIES

Ambassadors: Supervises and manages approximately 40 student ambassadors per term. Supervision includes planning, assigning, scheduling and reviewing work, ensuring quality standards, training staff and overseeing their productivity. May offer recommendations for hiring, termination and pay adjustments, but does not have the responsibility for making these decisions.

Event Operations: Serves as a liaison between the Campus Visit Team and other departments, such as Student Affairs, Athletics, and Academic Departments, to ensure that all campus visit programs are aligned with the university's strategic goals and objectives. Liaises directly with school enrollment personnel to develop, implement, and continuously evaluate for effectiveness their programming for prospective and admitted students.

Virtual Visits: Manages all aspects of virtual visit programming. This includes but is not limited to, the parent/supporter series, financial aid discussions, admissions ask us anything, student life events, ambassador panels, and residence life/dining sessions. Ambassador Budget: Manages and allocates a $2,000 revolving budget limit on procurement card expenditures to appropriate budget accounts in Chrome River.

Manages an approximate budget of $8,000 for student ambassador needs. Manages the student ambassador labor budget (at least $65,000 per year). Assists with and participates in all special admission events such as DUQ Days, Counselor Visits, Admitted Student Days, etc. Travel is required for this position. Performs other related duties as assigned to support the functions of a dynamic team-oriented environment.

Supervises work of others, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity. May offer recommendations for hiring, termination and pay adjustments, but does not have responsibility for making these decisions. Completes other duties as assigned.