Multi-site General Manager - Urgent Care

About the Role

NextCare Urgent Care is seeking a dynamic and organized Multi-site General Clinic Manager to lead our team in [City or Cities/State] . In this role, you will be the heartbeat of the clinic, managing facility resources and staff to ensure we deliver high-quality patient care with optimum efficiency. From financial oversight and staff development to maintaining a therapeutic environment, you will play a pivotal role in upholding the NextCare Commitment to Our Mission.

Key Responsibilities

Ensure smooth clinic operations and patient flow. Maintain compliance with regulatory standards (COLA, standing orders, etc.) and participate in audits. Team Leadership: Recruit, train, and evaluate staff performance. Manage scheduling for receptionists, medical assistants, and radiology technicians to ensure adequate coverage.

Financial Oversight: Manage clinic expenses, revenue, and profit/loss statements. Provide input for annual budgets and monitor scorecards for coding and reimbursement accuracy. Patient Experience: Address patient concerns promptly using exceptional customer service skills. Collaborate with Sales & Marketing to drive new patient volume.

Clinical Support: Maintain a safe environment and keep clinical skills sharp to provide backup for front or back-office departments as needed. Growth: Attend regional meetings and participate in professional development to stay ahead of healthcare trends.

Qualifications

Education

Minimum of a High School diploma or equivalent. Certification: Current healthcare professional-level CPR certification (AHA, ARC, ASHI, or NSC). Availability: Ability to participate in on-call assignments and manage multiple sites if required. Preferred (Valued but not Required): Education: Bachelor's Degree or other advanced medical/academic degree.

Experience: 3+ years of management experience in a healthcare/medical office environment. Skills: Strong Human Resources and financial management background; proficient typing and computer skills. Physical Demands & Work Environment Physical: Ability to stand, walk, sit, and lift/move up to 40 pounds. Environment: Must be comfortable working in a fast-paced clinical setting with exposure to various patient illnesses and unpredictable situations.

Why NextCare? At NextCare, we treat our patients and co-workers with sincerity and respect. We offer a professional growth environment where your leadership directly impacts the health of the Fayetteville community. Ready to lead? Apply today to join the NextCare team! #FO1