Technical Manager

Job Title: Technical Manager Job Overview: Urban. Soft SA seeks a highly skilled and motivated Technical Manager to lead our IT consulting team. This role involves overseeing project delivery, managing a team of experienced professionals, and ensuring client satisfaction. You will work on cutting-edge technologies such as Qlik Replicate, Snowflake, Denodo, and Confluent Cloud.

The ideal candidate will have a strong technical background, excellent leadership capabilities, and experience in managing complex IT projects.

Key Responsibilities

Lead and manage a team of engineers and technical staff, ensuring the successful delivery of IT consulting services. Work closely with clients to understand their technical requirements and translate them into well- architected solutions. Oversee the development, implementation, and management of data platforms, cloud solutions, and integration projects.

Collaborate with the sales and business development teams to provide technical insights and support during pre-sales activities. Ensure high levels of client satisfaction by maintaining strong client relationships and addressing technical concerns. Provide thought leadership and stay updated on industry trends and emerging technologies, including cloud computing, big data, and data integration platforms.

Drive continuous improvement in service delivery, operational efficiency, and team performance. Develop and manage project plans, ensuring timely delivery within scope and budget. Manage vendor relationships and third-party service providers where necessary. Oversee troubleshooting efforts for technical issues and ensure they are resolved efficiently Requirements : Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s degree preferred).

5+ years of experience in technical leadership or managerial roles within the IT consulting or data integration space. Strong technical knowledge of Qlik Replicate, Snowflake, Denodo, Confluent Cloud, and other data platforms. Proven experience in managing teams and delivering IT solutions, preferably in a consulting environment.

Excellent problem-solving skills and the ability to manage multiple projects simultaneously. Strong interpersonal and communication skills, with the ability to explain technical concepts to non- technical stakeholders. Ability to work independently and as part of a team in a fast-paced, dynamic environment. Project management certification (PMP, PRINCE2, or similar) is a plus.

Certifications in cloud platforms and data technologies (e.g., AWS, GCP, Azure, Databricks, Snowflake, Benefits: or data virtualization tools) are highly advantageous. Certifications in related technologies within the cloud, data platforms, or data services space, even if different from those we use, will also be considered a vital asset.

Competitive salary based on experience. Opportunity to work with cutting-edge technologies and industry-leading clients. Flexible working arrangements (remote/hybrid). Professional development and training opportunities.