Director – Customer Automation

Chicago, Illinois, United StatesFull-timePosted Jul 30, 2026

Job description

Join our team as a Director – Customer Automation to lead the strategy and optimisation of customer-facing automation across voice, chat, and messaging. Drive customer experience, manage vendor partnerships, and ensure automated interactions are seamless and human-centred. Ideal for experienced leaders in customer automation and conversational design.

Description copied from United Airlines Holdings's careers page. Read the full posting before you apply.

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