Commercial Account Manager / Commercial CSR

Commercial Account Manager / Commercial CSR Location: Rye Brook, NY or Madison, CT Compensation: $70,000-$90,000, depending on experience Work model: In-office onboarding, with hybrid flexibility available after an initial ramp-up period based on demonstrated independence An established independent insurance agency is hiring a Commercial Account Manager / Commercial CSR to support a sophisticated Commercial Lines book.

This is a strong opportunity for an experienced agency professional who enjoys building client relationships, managing complex service work, and working in a collaborative, relationship-driven environment.

What you will do

Manage and support Commercial Lines client relationships. Coordinate renewals, endorsements, certificates, coverage documentation, and ongoing account service. Partner with producers, carriers, and internal colleagues to deliver responsive, high-quality client support. Use AMS360 to maintain accurate account records and manage service workflows.

Support a diverse commercial book with meaningful exposure to complex property and real-estate-related accounts.

What we are looking for

Active Property & Casualty license in New York or Connecticut. At least three years of Commercial Lines insurance experience. Experience as a Commercial Account Manager, Commercial CSR, or similar commercial client-service professional. Hands-on AMS360 experience. Strong communication, organization, and follow-through.

Comfort working in the office during onboarding and collaborating closely with an established agency team. Why consider this role Work with a sophisticated commercial book in an established independent agency. Join a stable, relationship-centered team. Flexible hours and a path to hybrid work after a successful onboarding period.

Health coverage, 401(k) match, PTO, sick time, paid holidays, and additional benefits.