Specialist, Business Support (6 Months Contract)

Why Coda Coda is a global growth engine for commerce, connecting people, digital products, and payments through trusted monetization and distribution solutions. With 600+ people from 57 nationalities across 23 locations, we’re a truly global team headquartered in Singapore, with offices in Amsterdam, Dubai, Bristol, Shanghai, Eindhoven, and across Southeast Asia.

We power global commerce through a dual model. Our B2B solutions, Codapay, Coda Webstore, Coda Links, Coda Distribution, and Giftcloud, enable publishers and brands to monetize and distribute digital content globally. On the consumer side, we operate a portfolio of trusted storefronts including Codashop, Recharge.com, Startselect.

com, and mobiletopup.co.uk, that give customers secure and easy access to game top-ups, digital credits, vouchers, gift cards and prepaid products in over 70 markets. Our culture is built on respect, ownership, and collaboration. We move fast, support each other, and celebrate wins together. If you’re looking to grow your career and make a real impact in a global team, Coda is the place for you.

The Opportunity The Onboarding and Support Specialist, based in Malaysia, supports KYC operations and merchant support within the wider B2B Operations organization. This role will focus on ensuring merchant-onboarding and maintenance related operational activities are completed accurately, efficiently, and in line with applicable standards.

The specialist will work closely with internal teams including Commercial, Compliance, and external stakeholders such as merchants and distributors to drive KYC onboarding, remediation, account reviews, and support-related operational activities. This is a 6-month contractor role, with the possibility of conversion to a full-time position within the wider B2B Operations organization, depending on business needs and the individual's performance.