Server Team Lead

Role: Server Administrator – Team Lead (On-Site | Navi Mumbai | Night Shift – US Hours) We are hiring a Server Administrator – Team Lead to lead hybrid infrastructure operations for U.S.-based clients. This role requires strong technical depth across servers, virtualization, cloud, backups, automation, endpoint management (Intune + Jamf/Addigy), along with mature leadership and excellent communication skills.

You will manage a team of engineers, ensure uptime, drive SLA-based delivery, and collaborate closely with network, security, and Microsoft 365 teams.

Key Responsibilities

Lead and mentor server/systems engineers; drive accountability, incident ownership, and SLA performance Administer Windows Server (all versions) and Linux (support-level); manage VMware ESXi/v. Sphere & Hyper-V environments Lead capacity planning, clustering, failover, replication, and HA design Deploy and support hybrid infrastructure across Azure & AWS, including cloud migrations and hybrid connectivity Manage backups & DR using Veeam; perform restore tests and maintain resiliency plans Oversee RMM tools (N-able, Connect.

Wise Automate) for monitoring, patching, automation, and scripted remediation Own structured IT service delivery in Connect. Wise Manage: tickets, projects, RCAs, change control, documentation Lead endpoint & device management: Intune, Jamf/Addigy, Windows/macOS/iOS/Android Implement zero-touch onboarding (Autopilot, ABM/DEP), compliance policies, conditional access, security baselines Manage endpoint security: encryption, EDR, compliance enforcement, lifecycle management Collaborate with Network, M365/Identity, and Security teams; maintain SOPs, diagrams, and infrastructure standards Must-Have Technical Skills Servers: Windows Server (all versions), Linux (support exposure) Virtualization: VMware ESXi/v.

Sphere, Hyper-V Cloud: Azure & AWS server deployment + hybrid connectivity Backup & DR: Veeam Backup & Replication RMM: N-able, Connect. Wise Automate PSA: Connect. Wise Manage (critical) Endpoint Management: Intune + Jamf or Addigy (MDM/UEM) Security: Compliance policies, encryption, conditional access Scripting: Power.

Shell (preferred), Bash/Python (nice to have) Leadership & Soft Skills 3+ years leading or mentoring technical teams Strong English communication for U.S. clients and stakeholders Ability to lead war-room escalations and incident responses Highly organized, accountable, and process-driven Comfortable making operational decisions in real time Shift & Work Requirements ?

Location: On-site in Navi Mumbai ? Night Shifts: Mandatory (U.S. EST/CST/PST coverage) ? Client-Facing: Lead calls, escalations, migrations, and deployments ? On-Call: Occasional participation required