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Customer Experience Advisor
Job description
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Description: Process: Chat process (International) Location: Hitech city, Hyderabad Experience: Only for Freshers Shift: Night shift (Rotational night shifts) Salary: 2.
5 LPA ( 15k In-Hand Salary) Benefits: 2 Way cab facility will be Provided 5 Days working & two days off in a week Job Descriptions: * Provide customer support via Chat for international customers. * Troubleshoot customer queries and requests. * Manage customer expectations and ensure customer satisfaction. * Document customer interactions for review and follow-up * Utilize computing and technical expertise to respond to customer inquiries * Regularly review customer feedback and take measures to improve customer service.
- Inform customers on the steps to follow to exploit services of the company * Candidates should be willing to work in Night/ Rotational Shifts Must Have Skills:
- Excellent communication skills in English
- Good typing speed upto 40 wpm with Accuracy 90%
- Self-confident and Motived
- Under Graduates & Graduates are eligible for the role If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Description copied from VXI Global Solutions's careers page. Read the full posting before you apply.
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