1734: Strategic Development Exec

Company: FedEx Office Job Title: 1734: Strategic Development Exec Job Requisition Number: RC477622 Locations: 7900 Legacy Drive Plano, Texas 75024

Category: Sales/Solutions Type: Full Time Work Shift: FXO_Any

****POSITION SUMMARY:  **** The Strategic Development Executive, Commercial (SDE) is a strategic, consultative sales professional responsible for driving new business development, prospecting, and cultivating sales within selected corporate, national or enterprise-wide accounts. The SDE serves as the primary contact for developing new customer relationships and negotiating, securing and activating program purchase commitments at established price levels. The SDE acts as a visionary for the customer and uses business acumen to identify unique solutions from the FedEx Office suite of products and services that match the customers’ business objectives. This position will identify, acquire, activate and grow prospective and existing market customer. *** Applicants should reside in the United States ***

GENERAL DUTIES AND RESPONSIBILITIES: (This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)

• Possess an inherent willingness to operate under self-imposed timelines and objectives that will enable strategic customer wins in a rapidly changing environment
• Successfully win new customers and activate customer revenue streams
• Possess an understanding of the strategic competitive landscape and prospective customer needs in order to effectively position FedEx Office solutions within an account
• Manage complex sales cycles from prospecting to close and implementation
• Build and execute on a territory plan and sales methodology to ensure development of a long term selling strategy that will deliver incremental customer wins and corresponding revenue 
• Attain a deep understanding of a prospect customer’s needs and the business drivers creating those needs and then link resolution of those requirements to FXO solutions
• Use deep financial and operational knowledge of FXO’s business model to craft compelling descriptions of FXO’s value proposition versus that of the competition
• Develop account penetration strategies for each assigned target and drive the revenue generation strategy through the first year post contract signature
• Responsible for building effective partnerships within sales and cross functionally
• Collaborate within Sales to successfully transition the customer for ongoing management and support per guidelines
• Collaborate with internal support and solution experts to demonstrate FXO capabilities as required
• Collaborate cross functionally across FXO teams (i.e., Operations, Pricing, Product, Marketing) in order to optimize business performance and sales effectiveness
• Develop the customer strategy (be nimble and quickly adjust based on new learnings) and then lead cross-functional discussions to ensure proper collaboration and buy-in across key functions; required to ensure successful customer wins that are flawlessly implemented
• Utilize the extensive FedEx sponsorship programs to host key clients and strengthen customer relationships as appropriate
• Maximize the FedEx value delivered to each and every customer by working cross functionally within FXO, Services and the other FedEx Operating companies
• Act in concert with FedEx Office values and encourage team members to do so as well
• All other duties as needed or required

MINIMUM QUALIFICATIONS AND REQUIREMENTS:

• Bachelor’s degree or equivalent experience
• 7+ years outside sales experience, selling business to business products or services, preferred
• 3+ years experience and demonstrated ability to penetrate new accounts and develop new opportunities in those accounts.
• Ability to travel up to 50% of the time to meet business and program goals
• Excellent time management skills to include prioritization of tasks, communication, execution to meet established deadlines
• Must be able to demonstrate strong negotiation skills
• Experience building and working with cross functional partners (HR, Talent Management, Finance, Technology)
• Excellent verbal and written communication skills
• For new hires, must meet all FedEx Office employment qualifications in force at time of hiring
• For current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member Handbook

ESSENTIAL FUNCTIONS:

• Ability to travel as required in order to meet with customers, vendors, other team members, and/or other business necessities
• Ability, on a consistent basis, to maintain attention and concentration for extended periods of time
• Ability, on a consistent basis, to read and interpret documents and instructions from customers, vendors, and other team members
• Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members
• Ability, on a consistent basis, to perform work activities requiring cooperation and instruction
• Ability, on a consistent basis, to function in a fast-paced environment, under substantial pressure
• Ability, on a consistent basis, to work within the appropriate level of independence
• Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position

Quality Driven Management strives to deliver market-leading customer experience, business excellence, and financial return through a Quality-oriented culture and day-to-day application of Quality science.

• Suggests areas for improvement in internal processes along with possible solutions.
• Works with management to reduce company costs/wastes, and to optimize profitability in areas of responsibility.
• Applies Quality concepts presented at training during daily activities.
• Supports FedEx Office Quality initiatives.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. All offers of employment made by FedEx Office are contingent upon the successful completion of a background investigation and a pre-employment drug screen (which must be completed within 2 business days of any conditional offer of employment). The existence of a criminal record is not an automatic or absolute bar to employment and a candidate’s criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information. FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. America’s Military Veterans and individuals with disabilities are strongly encouraged to apply. If you have a disability and you need assistance in order to apply for a position with FedEx Office, please email us at HR.Recruiting@FedEx.com .