Collection Officer

Job Title Collection Officer Job Scope The Collection Officer is accountable for managing payments on receivables and following up on outstanding debts and/or deferred payments from clients. S/He maintains continuous communication with clients, negotiate payment methods and attempts to collect timely payments mitigating company losses.

Main Duties and Responsibilities Research accounts and contact respective clients to agree on suitable payment plans and develop collection schedules and methods Follow up with clients to collect receivables as per communicated deadlines and ensure payments are processed on time Monitor accounts to identify overdue payments and debts, investigate historical data and institute legal actions, when necessary, in coordination with the direct manager Maintain and update account status and client’s database while keeping track of all activities and payment records Establish and maintain strong business relationships with clients, respond to queries and cascade complaints as and when necessary Issue periodic statements and report on collection and accounts receivable status to concerned Position Requirements Education Bachelor’s degree in Accounting or Finance Experience At least 2 years of relevant experience