Workforce Development Administrator (INTERNAL APPLICANTS ONLY)

Please note: This vacancy is open to internal applicants only. Please use your @citystgeorges.ac.uk email address when applying.Please note: This vacancy is open to internal applicants only. Please use your @citystgeorges.ac.uk email address when applying. City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution.

The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.

Our research is engaged, at the frontier of practice and has a positive impact on the world around us. Background The Workforce Development team sits within Education Operations in the School of Health and Medical Sciences at City St George’s, University of London. The team supports the administration and delivery of accredited and non-accredited courses for healthcare professionals, working closely with NHS Trust partners, students and academic colleagues.

The Workforce Development Administrator plays an important role in providing a responsive, customer-focused service, supporting student administration and ensuring the effective day-to-day delivery of Workforce Development activities.

Responsibilities

You will act as a first point of contact for student, applicant and NHS Trust enquiries, providing a professional and helpful service. You will support course administration and student processes, maintain accurate student records, attendance, timetables and results, and organise course materials and student activities.

Working collaboratively with colleagues across the University, you will respond to queries, resolve administrative issues, support reporting activities and ensure tasks are completed accurately, efficiently and in line with University procedures and data protection requirements. Person Specification You will have experience working in a busy, customer-focused office environment and a commitment to delivering excellent customer service.

You will demonstrate strong organisational skills, attention to detail, effective written and verbal communication, and the ability to manage competing priorities. You will be confident using Microsoft Office, databases and spreadsheets, with good numeracy and problem-solving skills. You will work effectively both independently and as part of a team, demonstrate tact and professionalism when handling enquiries, and show a willingness to learn and develop new skills.

Additional Information This role involves working across the University's Clerkenwell and Tooting campuses, with flexibility to travel between sites as required. Hybrid working is available, subject to the University's minimum on-campus attendance requirements. Flexibility is also required to support student events and activities where necessary.

The successful candidate will be expected to demonstrate the University's values of We Care, We Learn and We Act, contribute to an inclusive working environment, and support sustainable and efficient working practices. Closing date for applications: 22nd November 2026 at 11:59pm The selection process will involve an interview and an assessment/exercise.

Further details will be confirmed at the interview stage. City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development. City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.

We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.

For additional information on City St George's, our policies, strategy and values; Click here The University of business, practice and the professions