Administrative Officer

This position is located within the Navajo Area Indian Health Service, Shiprock Service unit, Four Corner Regional Health Center (FCRHC), Administrative Services Branch. Incumbent serves as a member of the FCRHC Leadership Team and participates in strategic, planning and implementation of short- and long-term health care delivery policies and plans.

A REAL ID will be required beginning May 7, 2025, in accordance with 6 C.F.R. 37.5 (2021).

Responsible for Administrative Servies Branch includes Business Office; General Supply; Financial Management; Management Information System; Health Information Management; and Facility Management. Support quality patient care in an ambulatory care setting. Works closely with health center leadership and participates in management discussions, decision-making, policy development, and implementation of short- and long-term health care delivery plans.

Ensures administrative functions comply with legal, regulatory, policy, program and accreditation requirements. Coordinates with Shiprock Service Unit Financial Manager to develop, monitor and administer financial and spending plans. Full supervisory and technical responsibility for planning, developing, organizing integrating, and evaluating administrative and support services for Health Center.

Tracking and developing applicable performance measures, monitors compliance, analyzes workload and production of various departments.

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, Ameri. Corps) and other organizations (e.

g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

MINIMUM QUALIFICATIONS

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks: Managing administrative programs, including budget and financial management, procurement, facility operations, business office services, health information management, and information systems.

Advising senior leadership on strategic planning, resource allocation, policy development, and regulatory compliance. Developing and implementing policies, procedures, performance measures, and process improvements. Analyzing workload, financial data, and program performance to identify deficiencies and recommend corrective actions.

Providing program oversight and supervisory leadership to multidisciplinary staff, establishing priorities, evaluating performance, and ensuring effective delivery of administrative services. SUPERVISORY AND MANAGERIAL ABILITIES: Candidates should possess proficiency, or the potential to develop proficiency, in these competencies prior to entry into a supervisory position: Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results.

Determines objectives, sets priorities, and delegates work. Accepts responsibility for mistakes. Complies with established control systems and rules. Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

Decisiveness: Makes well-informed, effective, and timely decisions, even when data are limited or solutions produce unpleasant consequences; perceives the impact and implications of decisions. Flexibility: Is open to change and new information; rapidly adapts to new information, changing conditions, or unexpected obstacles.

Integrity/Honesty : Behaves in an honest, fair, and ethical manner. Shows consistency in words and actions. Models high standards of ethics. Interpersonal Skills: Treats others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations.

Oral Communication: Makes clear and convincing oral presentations. Listens effectively; clarifies information as needed. Problem Solving: Identifies and analyzes problems; weighs relevance and accuracy of information; generates and evaluates alternative solutions; makes recommendations. Resilience: Deals effectively with pressure; remains optimistic and persistent, even under adversity.

Recovers quickly from setbacks. Written Communication: Writes in a clear, concise, organized, and convincing manner for the intended audience. Time In Grade Federal employees in the competitive service are also subject to the Time-In-Grade Requirements: Merit Promotion (status) candidates must have completed one year of service at the next lower grade level.

Time-In-Grade provisions do not apply under the Excepted Service Examining Plan (ESEP).

There are no education requirements. Only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education may be credited. Applicants can verify accreditation at the following website: https://www.ed.gov/accreditation . If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

For further information, visit https://sites.ed.gov/international/recognition-of-foreign-qualifications/ .