Non-Emergency Medical Transportation Driver

If you’re someone who wants more than “just a job”… If you’re driven to grow, inspire others, and make a meaningful difference… If you believe patient care starts the moment you arrive at the door… Then you may be exactly who we’re looking for. We’re actively seeking future leaders who are passionate about helping others and ready to thrive in a dynamic healthcare environment where character, professionalism, and service matter.

Lone Star Medical Transportation is a leadership company that happens to do transportation. We are actively seeking future leaders who are driven to grow, inspire others, and make a lasting impact. This position is ideal for individuals who are passionate about patient care and are looking for an opportunity to make a difference in the lives of others within a dynamic healthcare environment.

Core Values: Lone Star Medical Transportation is part of the Capstone Transportation network which supports both EMS and Non-Medical Transportation operations in four states throughout the country. We work closely with a wide network of healthcare partners, all with the shared goal of ensuring our clients receive the highest level of care and service The ideal candidate will also actively live out our Core Values in the daily performance of the job.

Our core values are: CUSTOMER SECOND ACCOUNTABILITY PASSION FOR LEARNING LOVE ONE ANOTHER INTELLIGENT RISK TAKING CELEBRATION AND OWNERSHIP About Us: We're dedicated to providing reliable, safe, and compassionate transportation solutions for Austin, Texas and the surrounding communities. We pride ourselves on our commitment to excellence and customer satisfaction.

As we continue to grow, we're seeking enthusiastic and dependable individuals to join our team as Non-Medical Transport (NEMT) Drivers. If you have a passion for helping others and enjoy being on the road, this is the perfect opportunity for you! The non-emergency medical technician is a rewarding career allowing drivers to interact with our clients and provide transport from hospitals, doctor’s appointments, and facilities.

Position Overview

As a patient transportation technician, you will play a crucial role in ensuring that our clients get to their destinations safely and comfortably. This hybrid position includes both NEMT and ride share duties, providing a diverse driving experience. As part of your ride share responsibilities, you will be transporting individuals who are wheelchair-bound or require special accommodations, ensuring they receive the care and assistance they need.

While performing non-emergency medical transportation you would be responsible for transporting individuals to various appointments, errands, and activities while delivering exceptional customer service. This is more than just a driving job—it's an opportunity to make a positive impact in people’s lives every day.

Key Responsibilities

Safe Driving: Operate company vehicles safely and responsibly, adhering to all traffic laws and regulations. Customer Service: Provide courteous and professional assistance to clients, addressing any needs or concerns they may have. Navigation: Plan and follow efficient routes to ensure timely arrivals and departures.

Vehicle Maintenance: Conduct routine checks and report any issues with the vehicle to ensure it is in optimal working condition. Record Keeping: Maintain accurate logs of trips, mileage, and fuel usage, and ensure that all paperwork is completed as required. Assistance: Help clients in and out of the vehicle as needed, ensuring their comfort and safety at all times.

Compliance: Adhere to all company policies and procedures, including those related to safety and confidentiality. Ride-Share Driving: In addition to providing Non-Emergency Medical Transportation (NEMT) services, the driver will be required to apply for and maintain eligibility to drive for our Wheelchair Accessible Transportation ride share service.

Drivers must be willing and able to work these shifts as assigned or scheduled, in accordance with company needs.

Qualifications

Must be at least 25 years old to be eligible for insurance coverage. Valid Driver’s License: Must possess a valid driver’s license with a clean driving record. Clean Driving Record: 36 month clean driving record (no more than one recorded incident) and no DUIs in the last 5 years. Skills: Strong communication and interpersonal skills, with the ability to interact effectively with clients of all backgrounds.

Reliability: Punctual, dependable, and able to manage time effectively. Physical Fitness: Ability to assist clients in and out of the vehicle, and handle any necessary lifting or carrying. Must be able to lift 150lbs and be able to move at least 250 lbs or more in wheelchair or gurney.

Education

High school or equivalent (Preferred) Background Check: Must pass a criminal background check and drug screening. CPR/First Aid certified Provide Fingerprint Clearance Cards Pay: From $16.00 per hour Full Time Benefits: 401(k) Dental insurance Employee Discounts Health insurance Paid time off Paid training Vision insurance Growth opportunities Schedule Options: Various shifts available Hybrid with Ride Share Service Candidates must have: Great customer service skills Strong work ethic and positive attitude Desire to help people Smart phone and ability to utilize applications Reliable transportation to and from work Why Join Us?

Flexible Hours: We offer a variety of shifts to accommodate different schedules. Supportive Environment: Work in a positive and supportive team environment where your contributions are valued. Growth Opportunities: Opportunities for career advancement within our growing company. If you’re ready to embark on an exciting and rewarding career as a Transportation Technician with Lone Star Medical Transportation, we’d love to hear from you!

Please submit your resume with your application.