Quality Assurance Administrator

Quality Assurance Administrator Reports to: Quality Assurance Supervisor Employee Status: Full-time Compensation: $22.00 per hour Job location: Columbus Office Schedule: Standard Operating office hours (M-F 8a-5p) Position Summary The Quality Assurance Administrators supports the daily operations of the organization by providing administrative, operational, and general office support.

This role is responsible for assisting with a wide range of tasks, including non-routine assignments, to ensure efficiency, organization, and a positive experience for staff, clients, and external partners.

Key Responsibilities

Oversee and maintain smooth daily office operations, including cleanliness and organization, in a welcoming and professional manner. Edit and review documents for submission to the Nebraska Department of Health and Human Services (DHHS) and internal record-keeping. Maintain accurate records, files, and databases with strict confidentiality.

Support scheduling and calendar management for staff and office events.

Minimum Qualifications

High school diploma or equivalent required Minimum of 2 years of admin or office support experience Proficient with Google suite, Microsoft Suite and Monday.com Excellent verbal and written communication skills. Strong multitasking and time management abilities. High attention to detail and professionalism. Ability to work independently and as part of a team.

Proficiency in basic computer systems and office software Preferred Qualifications Experience working in a human services or healthcare-related field Experience supporting scheduling, or internal operations Experience in human services or Family Services environments is a plus.

Benefits

Overview

(Full-Time Employees) Health & Insurance Medical insurance (70% employer-paid for employees; 50% for dependents) Dental insurance Vision insurance Short-term disability (100% employer-paid) Life insurance (100% employer-paid) Time Off & Leave Up to 10 days of paid vacation annually Up to 7 days (56 hours) of paid sick leave 8 paid holidays per year 6 weeks of 100% paid maternity leave after one year of Full-time employment* Retirement 401(k) plan with employer contributions beginning after one year of employment Core Competencies Organization and attention to detail Reliability and accountability Adaptability and problem-solving Professional communication Initiative and willingness to support team needs Commitment to maintaining a positive and service-oriented environment Work Environment and Expectations This role operates in a professional office setting and may require occasional flexibility to support operational needs.

The Quality Assurance Administrator is expected to maintain confidentiality, demonstrate professionalism in all interactions, and contribute to a collaborative and supportive workplace culture.