Automotive Service Technician

Ford Certified Technician Farmington Hills, MI

Serra Ford Farmington Hills is seeking a versatile and experienced Ford Certified Technician to join our fast-paced service department. The ideal candidate is a well-rounded automotive professional capable of performing a variety of general repairs across all vehicle systems. This is a great opportunity to join a top-performing service team with long-term growth potential and excellent benefits.

Benefits

Competitive compensation packages based on performance and sold maintenance

Opportunities for career growth and development

Medical, Dental, Vision, 401K, and other benefits offered

Supportive team environment

Paid Time Off

Family owned and operated

Employee discounts on services and vehicles

Responsibilities

Perform general automotive repairs efficiently and accurately across engine, transmission, brakes, suspension, electrical, HVAC, steering, and other systems

Test-drive vehicles and diagnose issues using diagnostic tools and manufacturer service equipment

Complete work orders according to dealership and Ford service standards

Communicate directly with Service Advisors to update customers on additional services and repair timelines

Execute warranty and standard repairs to manufacturer specifications

Maintain a clean, organized work area and ensure customer vehicles are returned in excellent condition

Job Requirements

Minimum of 2 years experience as a general automotive technician, specifically with Ford vehicles (preferred)

Broad knowledge of all vehicle systems and ability to perform multiple types of repairs

Ability to read and follow service manuals, instructions, and diagnostic information

Strong problem-solving, analytical, and communication skills

Positive attitude, team-oriented mindset, and strong work ethic

Valid driver’s license and clean driving record required

Skills / Qualifications

Ability to identify and troubleshoot a wide range of vehicle issues

Skilled in general automotive repair, maintenance, and diagnostics

Proficient with electronic diagnostic tools and repair equipment

Flexible, adaptable, and willing to learn new procedures and technology

About the Company Serra Ford Farmington Hills is part of Serra Automotive, one of the nation’s leading privately-held automotive retail groups. Founded in 1973 with a customer-first philosophy, Serra Automotive has grown into a network operating in 8 states with more than 60 dealerships, representing 27 automotive brands and employing over 3,600 people nationwide. The group’s commitment to quality service, integrity, and career growth makes Serra a trusted name in automotive sales and service.

Serra Ford Farmington Hills is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under federal, state, or local law. Employees must provide proof of eligibility to work in the U.S. Employment may be contingent on successful background checks and drug screenings, and applicants may be entitled to a copy of their criminal history report.

Compensation

is competitive and based on experience; pay will be communicated at the time of offer. We comply with all workplace safety regulations, including MIOSHA, and provide reasonable accommodations to qualified individuals with disabilities. Employment is at-will. This role may require prolonged standing, lifting/moving objects, and driving company or customer vehicles with a valid license and satisfactory motor vehicle record. Employees are expected to act professionally, follow policies, and understand that job duties may change based on business needs.