Front Desk Concierge Services (Morris County, NJ)

We are seeking dedicated, professional, and customer-focused Front Desk Concierge to join our team in Morris Plains, NJ. As the first point of contact, you will deliver exceptional customer service while maintaining property awareness and ensuring a secure, welcoming environment. This role is perfect for energetic individuals passionate about hospitality, guest relations, and customer service.

We are actively hiring for Full-Time, Part-Time, and On-Call positions with immediate availability. Open Schedules Full-Time (40 hrs/week): Wednesday: 7:00 AM - 3:00 PMThursday

• Sunday: 3:00 PM - 11:00 PM Part-Time (24 hrs/week): Friday, Sunday, Monday: 3:00 PM - 11:00 PM On-Call / Floater Coverage: Flexible availability across 1st (7am-3pm), 2nd (3pm-11pm), or 3rd (11pm-7am) shifts, Monday through Sunday. Duties & Responsibilities Greet residents, guests, and visitors warmly, providing assistance with check-in processes and general inquiries. Respond promptly to guest inquiries or complaints, utilizing conflict management skills to resolve issues professionally. Maintain a secure environment by monitoring property entrances and enforcing site access policies. Operate a company golf cart to navigate and monitor property grounds as needed. Provide basic incident reporting and first aid assistance when required. Deliver professional, friendly, and solution-oriented service to ensure a positive experience for all visitors.

Qualifications

Valid Driver’s License required. Golf Cart: Ability to operate a golf cart on site required. Language: Fluent in English with strong verbal and written communication skills required. Experience: Previous experience in a front desk, customer service, concierge, hospitality, or security role preferred (not required, we will train the right candidates).

Skills: Strong problem-solving skills, personable demeanor, and the ability to remain calm and composed under pressure. Location: Reliable transportation to Morris Plains, NJ (living near the location is a plus). Dress Code / Uniform Requirements (Until company uniforms are issued) Top: Neutral-colored button-up shirt or polo (Black or White).

Pants: Dark-colored dress pants or slacks. Footwear: Professional, neutral-colored dress shoes. Perks: Weekly Direct Deposit Holiday Time-and-a-Half Pay Opportunities for additional coverage hours and shift growth. -Full-Time (40 hrs): Wed (7 AM–3 PM) + Thursday to Sunday (3 PM-11 PM) -Part-Time (24 hrs): Fri, Sun, Mon (3 PM-11 PM) -On-Call / Floater Flexible emergency shifts (Day, Night, or Overnight)