Case Planner (Under the Line)

Position Summary

JCCA’s mission is to provide the highest quality child welfare and mental health services to New York’s most vulnerable children and families to ensure their safety, permanency, and well-being, leading to a life of stability and promise. The Under-the-Line Case Planner works with foster care youth in non-traditional or transitional placements—those who are AWOL, in detention, hospitalized, on trial discharge, or awaiting permanent placements.

You’ll play a vital role in stabilizing these cases through expert case management, court advocacy, and hands-on support. This is a dynamic, field-based role that requires flexibility, strong crisis response skills, and a deep commitment to ensuring every child’s safety and future.

Key Responsibilities

Serve as the primary liaison between JCCA, ACS, courts, and community partners. Advocate in Family Court , represent the agency, and ensure court directives are implemented. Lead and participate in Family Team Conferences , Initial Treatment Conferences , and Planning & Service/Red Flag meetings . Conduct regular home visits , including to detention centers, hospitals, and locations outside NYC as needed.

Coordinate and supervise family and sibling visits . Identify services and make referrals to support family and youth needs. Maintain accurate, timely documentation in Connections and complete casework reports (FASPs, TPRs, court reports, etc.) Respond to crises, implement AWOL protocols , and ensure safety measures are followed.

Collaborate closely with your team to develop individualized case management plans. Support school placement and educational planning for youth.

Qualifications

Bachelor’s degree (BSW or BA) required; Master’s degree preferred Valid Driver’s License and willingness to travel Experience working with vulnerable children, families, and diverse communities Proficiency in Microsoft Word and Excel Strong written, verbal, and organizational skills Calm under pressure and adaptable to changing environments Knowledge of child welfare systems and youth/family treatment approaches Flexibility to work evenings and weekends as needed Bilingual (Spanish) is a strong plus Hourly Rate: $27.

47 – $29.71