Patient Access (Casual) | Hospital ETC

Be the welcoming face of emergency care. At CentraCare St. Cloud Hospital , our Patient Access Assistants in the Emergency Trauma Center (ETC) play a critical role in supporting patients and families during some of their most urgent and unexpected healthcare visits. You will help ensure a smooth registration experience while providing compassionate service in a fast-paced emergency care environment.

This is a Casual position , ideal for individuals seeking flexibility. Rather than working a set schedule, casual employees help provide coverage as needed for vacations, leaves, staffing gaps, and periods of increased patient volume. If you enjoy helping others, thrive in a dynamic setting, and can remain calm and compassionate during busy situations, we'd love to meet you.

What You'll Do

• Welcome patients, families, and visitors with professionalism and empathy. * Register and check in patients accurately and efficiently. * Gather and verify insurance, demographic, and financial information needed for billing and patient accounts. * Utilize critical thinking and sound judgment to resolve registration and account issues.

• Communicate effectively with patients, providers, and care teams to ensure a seamless experience. * Maintain accuracy while handling confidential patient information and navigating healthcare systems. Schedule

• Casual Position * Flexible, as-needed scheduling based on department staffing needs. * No guaranteed hours. * Opportunities may include day, evening, night, weekend, and holiday shifts. * Ideal for individuals seeking supplemental income or a flexible work schedule. Pay and Benefits (Total Rewards): * $20.31+ per hour however, we pay more for experience. +$1.05 per hour on weekends +$1.00 per hour shift differential (4-hr min) 3pm to 11pm. * Full Pay Spectrum for this position: $20.31 - $30.47 / hour Qualifications Required * High school diploma or equivalent. * Strong customer service and interpersonal skills. * Excellent verbal and written communication abilities. * Ability to multitask while maintaining attention to detail. Preferred * One to two years of post-secondary education in business, administrative support, healthcare administration, or a related field. * Previous experience in patient registration, scheduling, billing, accounts receivable, collections, or customer service. * Prior healthcare experience in a clinic, hospital, or medical office setting. Why Join Us? * Make a meaningful impact on patients and families every day. * Be part of a respected healthcare organization dedicated to exceptional care. * Work in a collaborative, supportive team environment. * Gain valuable healthcare experience with opportunities for professional growth and advancement. CentraCare has made a commitment to diversity in its workforce. All individuals including, but not limited to, individuals with disabilities, are encouraged to apply. CentraCare is an EEO/AA employer.