Guest Specialist / Front Desk

Job Details: Job Location: Multnomah Village (MV)

• PORTLAND, OR, Salary Range: $16.30 - $18.30Hourly, Annastasia Salon is seeking a Guest Specialist to join our multi-location team. This role is the first impression for our guests — warm, polished, service-minded, and ready to help create an exceptional salon experience. If you love people, organization, and teamwork in a fast-paced environment, you’ll thrive here. We’re a family-owned, fourth-generation salon company with a supportive, upbeat culture grounded in kindness, clarity, and growth. What You’ll Do You’ll be the hub of the salon — supporting guests, stylists, and operations with professionalism and warmth. Daily Responsibilities: Welcome and check in guests Make sales offerings and recommendations Answer phones & assist with scheduling Support stylists and guests throughout the day Organize and maintain retail shelves Handle point-of-sale transactions Keep the salon tidy, clean, and inviting Multitask in a fast-paced environment Provide clear, friendly communication Show up reliably and on time What We Offer ✨ Competitive Pay & Growth Minimum wage + monthly bonuses Pay raises available within your first 6 months Clear career path within our Support Staff structure ✨ Perks & Benefits Free hair services (with booking guidelines) Paid sick time (40 hours annually) Staff referral bonuses Flexible, supportive leadership team A fun, encouraging, and community-focused work culture ✨ A Place to Grow We invest heavily in training and development. You’ll receive: A full one-month training program Quarterly team meetings Ongoing coaching and 1:1 support Opportunities to level up your responsibilities and pay Qualifications: Scheduling We need full and part time staff, 20–40 hours per week Must have some scheduling flexibility. We are open 7 days a week from morning till night. We will ask you to commit to a schedule for your first 90 days. Sales experience is helpful but not required — we’ll train you. What matters most is kindness, presence, reliability, and the desire to make people feel amazing.

Who You Are

Warm, personable, and great with people Organized and detail-oriented Calm under pressure A team player who loves helping others Comfortable learning new systems and technology Coachable, motivated, and growth-minded If you love a busy, high-energy environment and you enjoy being the glue that holds a team together, you’ll fit right in.

Our Commitment to Equity & Inclusion Annastasia Salon provides equal employment opportunities to all employees and applicants — and we mean it. We do not discriminate based on race, color, national origin, religion, sex (including pregnancy), age, disability, citizenship, gender identity/expression, sexual orientation, marital/family status, veteran status, or any other protected class under federal, state, or local law.

We are committed to fostering a diverse, equitable, and inclusive workplace where everyone can thrive. Studies show women and people of color often hesitate to apply unless they meet 100% of the qualifications. If this role excites you but you’re unsure if you meet them all, please apply anyway. We’re looking for heart, potential, and alignment with our values.