Front Store Support

Our client is a growing, patient-focused pharmacare and retail company dedicated to delivering exceptional healthcare services, wellness products.

Job Summary

The Front Store Support Staff is responsible for driving the retail and commercial success of the pharmacy's front-facing operations. This role focuses on maximizing sales, maintaining pristine product merchandising, and delivering a warm, helpful customer experience for individuals browsing non-prescription sections.

The ideal candidate will take ownership of the wellness, cosmetics, and over-the-counter (OTC) aisles, ensuring the store is beautifully presented, fully stocked, and aligned with digital promotional efforts to engage the community.

Key Responsibilities

Greet customers warmly, assist them in locating front-store items, and provide helpful information regarding wellness products and cosmetics. Maintain attractive, clean, and organized product displays, ensuring all items are properly priced, accessible, and well-merchandised. Manage inventory on the sales floor, monitoring stock levels, identifying fast-moving items, and proactively checking for upcoming expiration dates.

Handle point-of-sale (POS) transactions, processing cash and electronic payments accurately while ensuring a smooth checkout experience. Collaborate with the pharmacy team to push store promotions and utilize social media literacy to create or support engaging front-store content. Keep the storefront, retail aisles, and checkout counters clean, orderly, and professional at all times.

Escalate any clinical or prescription-related inquiries immediately to the licensed Pharmacist or technical team.

Requirements

OND, HND, or Bachelor’s degree in any discipline (an interest in retail, beauty, or healthcare is a plus). Prior experience in retail sales, customer service, or supermarket/pharmacy front-store operations is preferred. Excellent interpersonal and communication skills with a vibrant, customer-centric attitude. Strong organizational skills and sharp attention to detail, especially regarding product shelf-life and display presentation.

Experience or keen interest in wellness products, cosmetics, and general retail pharmacy operations is a distinct advantage. Social media literacy and comfort with digital retail tools is an added advantage. Ability to work independently on the floor while maintaining strong teamwork with the clinical staff. Proximity to the pharmacy location is highly preferred.