Nurse Navigator (Urology)

Summary: The RN Navigator functions on a multidisciplinary team as an advocate and educator for prostate cancer patients. Participates in coordination of care and acts as a liaison between the patients, families, caregivers and providers to optimize patient outcomes. This position also contributes to the knowledge base of the healthcare community as liaison throughout the network and in the community.

DPN Core Value Expectations: The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following: COMPASSION: we show compassion for others ACCOUNTABILITY we hold ourselves accountable for our actions RESPECT: we show respect for others EXCELLENCE: we strive for excellence in all that we do SERVICE: we provide outstanding service to our patients, team members and community.

Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees and other customers: Smile, make eye contact and greet with energy! Restate what you are hearing. Listen patiently and compassionately to complaints.

Our patients and families are likely going through a difficult time. Irritability on their part is not about you.Give full attention. Turn away from the computer screen and face the person you are conversing with. Explain any potential delays in service and provide frequent updates. Empathize (feel empathy for someone) Essential Duties and Responsibilities: •Coordinate patient care including scheduling, care transitions, communication, and referrals for services in collaboration with physicians and the broader care delivery team across the continuum of care •Assess patients’ current and future needs across a broad spectrum of medical, psychosocial, and financial aspects and make referrals to internal and external resources as appropriate •Interface with other healthcare teams for appropriate referrals and services •Provides and reinforces education to patients, families, and caregivers about diagnosis, treatment options, side effect management, and post- treatment care and survivorship •Promotes awareness of clinical trials to patients, families, and caregivers •Navigate patient through diagnostic studies• •Run diagnostic clinic procedures •Assist with in office treatments •Ensures documentation of patient encounters and provided services •Continually assess patients’ treatment progress and educational needs •Maintain ongoing relationship with patients and their families throughout treatment •Facilitate language translation or interpretation services •Build partnerships with local agencies and groups for referrals •Document all patient coordination activities, education, and other interactions in designated inpatient and outpatient electronic health record systems •Willing to travel to other locations for business needs •Follow all health care privacy and safety rules and adheres to Dayton Physicians Core Values; •Other duties as assigned.

Required Education and/ or Experience: •Active RN License for the state(s) of practice •Bachelor’s degree (B.S.N.) preferred; •Associate degree required. •Three years’ experience in patient care and or as patient navigator. General Skill Requirements: •Excellent oral and written communication •Working knowledge of Microsoft Office, including Word, Excel and Outlook.

•Experience working with a Practice Management system. •Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.