Change Manager

Roles and Responsibilities of a Change Manager The change manager will: Apply a structured methodology and lead change management activities Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative. Support communication efforts Support the design, development, delivery and management of communications.

Assess the change impact Conduct impact analyses, assess change readiness and identify key stakeholders. Support training efforts Provide input, document requirements and support the design and delivery of training programs. Skills and Qualifications A solid understanding of how people go through a change and the change process Experience and knowledge of change management principles, methodologies and tools Exceptional communication skills, both written and verbal Excellent active listening skills Ability to clearly articulate messages to a variety of audiences Ability to establish and maintain strong relationships Ability to influence others and move toward a common vision or goal Flexible and adaptable; able to work in ambiguous situations Resilient and tenacious with a propensity to persevere Forward looking with a holistic approach Organized with a natural inclination for planning strategy and tactics Problem solving and root cause identification skills Able to work effectively at all levels in an organization Must be a team player and able to work collaboratively with and through others Acute business acumen and understanding of organizational issues and challenges Familiarity with project management approaches, tools and phases of the project lifecycle Experience with large-scale organizational change efforts Change management certification or designation desired