Subway® Shift Supervisor

A SUBWAY® Shift supervisor greets and serves guests, prepares food, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional customer service is a major component of this position. A SUBWAY® Shift Supervisor is in charge of providing direct supervision to employees at shift-based companies to ensure the business operates correctly.

Their duties include covering for employee absences, managing cash drops from the register, ensuring hygiene standards are met and resolving problems that occur during their shift.Tasks and Responsibilities:Customer Services Friendly, prompt and efficient customer service. Process text and fax orders in an efficient and timely manner.

Prepare all orders as per SUBWAY® store procedures. Process all Point of Sale transactions in an accurate and timely manner. Respond to customer enquiries. Deal with difficult and irate customers. Provide information on products. Up-sell on Promotions and Specials. Training of new Sandwich Artist™ as required Store Merchandising.

Receive deliveries and check in stock. Daily bread counts. Food preparation including bread and cookie baking. Complete weekly and monthly stock takes. Ensure stock control is maintained and rotated Food Safety. Comply with Food Code of Practice. Ensure food is prepared and stored and preparation areas are maintained according to Health & Safety and Audit standards.

Carry out temperature checks and record as per company process. Complete daily and weekly cleaning schedules as per cleaning chart Security & Loss Prevention. Take precautions to prevent theft of, and damage to, the stock or store. Follow company security procedures and secure cash and stock from loss or theft. Monitor and report any suspicious activities.

Document all equipment malfunctions and follow-up action Cashier Operations. Count end of shift monies Complete administration accurately Occupational Health & Safety. Follow safety procedures to prevent injury. Provide a safe work environment for employees and customers Personal Qualities. Maintain high personal presentation in the provided uniform to meet SUBWAY® and customer expectations.

Work as a team member. Complete training courses as directed by the Subway Manager Key Challenges. Ensure customers are served in an efficient and friendly manner. Maintain high personal standards in both presentation and work habits. Ensure that Health and Safety standards are met. Complete daily work routines in an efficient and timely manner About SUBWAY® Bahamas:SUBWAY® Bahamas is a subsidiary of John Bull Ltd, a retail organization committed to excellence in all facets of our organization.

As a team, our mission is to have our customers and suppliers acknowledge that we not only meet but exceed their expectations, and are superior to the competition in everything we do.Our employees enjoy a work culture that promotes our corporate values: Excellent service and satisfaction, Integrity/Honesty, Respect for all people, Commitment to excellence, Taking care of our people, and Doing the right thing.

By submitting this application, I authorize my current employers, past employers, educational institutions and individuals and organizations named or referred to in this application to provide John Bull Ltd with references upon request in order to assist the company in deciding whether to employ me. I hereby release my former and current employers, my former educational institutions, and any individual or organization providing such a reference from any liability, damages, causes of action, complaint, or charges concerning the giving and receiving of such references, information, or opinions related to my employment.

I authorize investigations of all statements and documents contained in my application. I understand that misrepresentation, incorrect or omission of facts called for, is cause for rejection of my application or dismissal. Further, I understand that and agree that, if hired, I will be on probation for six months during which time I may be terminated without any previous notice or severance pay in lieu of notice.