Dealership Parts Advisor

Diehl Automotive of Moon has an immediate opening for a professional parts advisor.

Successful candidates will have experience in the retail/wholesale automotive parts industry, be highly motivated and focused on customer satisfaction. Chrysler Dodge Jeep Ram experience is helpful, as well as some experience with Tekion.

Responsibilities:

• Be responsible for providing vehicle parts and merchandise to customers while providing exceptional customer service.

• Answer telephone and greet customers in a friendly and professional manner.

• Communicate effectively with customers and vendors via phone, in-person or email.

• Assist customers by answering questions, and providing assistance as requested in a quick, friendly and professional manner.

• Maintain clean and professional appearance of counter, work area, and stockroom.

• Interact with the Body Shop & Service Team to coordinate parts for vehicle repair and service.

• Order parts from suppliers based on Service Team and customer requests.

• Receive, unpack, and store parts in appropriate storage areas so they are readily available when needed.

• Check quantity and condition of goods received against invoices and purchase orders.

• Check number and unit cost as well as total billing for charges against proper records.

• Specify parts accurately.

• Process core returns, parts warranties and parts returns as necessary.

Qualifications:

• Prior experience in retail/wholesale automotive parts industry helpful

• Highly self-motivated

• Focused on customer satisfaction and strong interpersonal skills

• Must have a valid driver's license

Benefits

• Available Health insurance

• Available Vision and Dental insurance

• Healthcare spending or reimbursement accounts such as HSAs or FSAs

• 401(k) with employer match

• Employee discounts