Travel Program Manager - ELS

About Blackhawk Network Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways.

BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview

The Travel Program Manager supports the day-to-day administration and continuous improvement of the company’s global Travel & Expense program. This role coordinates recurring program activities, supports employees and third-party vendors, maintains program information and reporting, and coordinates T&E projects and system changes in partnership with relevant business and technology teams.

The position is an individual-contributor role with no direct reports.

Responsibilities

Support the day-to-day administration of the global Travel & Expense program in accordance with company policies and documented procedures. Respond to employee questions about T&E processes, tools, and requirements; resolve routine issues and route exceptions to the appropriate owner. Maintain program documentation, process guides, FAQs, and employee communications, keeping materials accurate as policies and systems change.

Coordinate routine administration of SAP Concur and corporate card program activities. Coordinate assigned T&E projects and enhancements, including schedules, requirements, testing, communications, action items, and implementation follow-through. Perform user acceptance testing, capture and track defects, and support implementation communications and post-launch follow-up.

Track recurring operational issues and follow up with employees, internal teams, or third-party vendors to support timely resolution. Support specified T&E reconciliations and accruals in coordination with AP and FP&A. Track open reconciliation items and follow up with relevant stakeholders to support timely resolution and accurate records.

Performs other duties as required/assigned by manager Qualifications 90% English level required. Bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred. 3+ years of experience in Travel & Expense, Accounts Payable, Finance, or a related field. Demonstrated experience managing cross-functional projects or programs.

Experience administering or supporting SAP Concur or a comparable T&E platform. Experience with corporate card programs and card administration. Experience working with accounting ERP systems; Microsoft Dynamics experience preferred. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results.

Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work. Employment is contingent upon the successful completion of a background check and drug screen.

Benefits

In addition to statutory benefits, Blackhawk El Salvador offers you fully employer-paid life insurance and a medical insurance copay benefit, childcare reimbursement for parents and guardians of children ages 0 to 4 who attend a Centro de Atención a la Primera Infancia (CAPI), educational reimbursement for employees pursuing bachelor’s degrees, engineering degrees, master’s degrees, or courses related to their job responsibilities, scholarships at leading educational institutions such as ESI, Funiber, and ADEN, as well as many discounts at different businesses when you present your badge.

Support the day-to-day administration of the global Travel & Expense program in accordance with company policies and documented procedures. Respond to employee questions about T&E processes, tools, and requirements; resolve routine issues and route exceptions to the appropriate owner. Maintain program documentation, process guides, FAQs, and employee communications, keeping materials accurate as policies and systems change.

Coordinate routine administration of SAP Concur and corporate card program activities. Coordinate assigned T&E projects and enhancements, including schedules, requirements, testing, communications, action items, and implementation follow-through. Perform user acceptance testing, capture and track defects, and support implementation communications and post-launch follow-up.

Track recurring operational issues and follow up with employees, internal teams, or third-party vendors to support timely resolution. Support specified T&E reconciliations and accruals in coordination with AP and FP&A. Track open reconciliation items and follow up with relevant stakeholders to support timely resolution and accurate records.

Performs other duties as required/assigned by manager 90% English level required. Bachelor’s degree in accounting, Finance, Business Administration, or a related field preferred. 3+ years of experience in Travel & Expense, Accounts Payable, Finance, or a related field. Demonstrated experience managing cross-functional projects or programs.

Experience administering or supporting SAP Concur or a comparable T&E platform. Experience with corporate card programs and card administration. Experience working with accounting ERP systems; Microsoft Dynamics experience preferred. We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results.

Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work. Employment is contingent upon the successful completion of a background check and drug screen.