Operations Supervisor

Operations Supervisor Location: Roatán, Honduras We are seeking an Operations Supervisor to ensure smooth daily operations at The Clubs, leading the Housekeeping and Front Desk teams and coordinating operational needs with F&B, Kitchen, Maintenance, and Events.

Key Responsibilities

Verify that facilities are clean, safe, and ready for daily operations. Supervise staff, organize schedules, and coordinate operational coverage. Manage supplies, inventories, and payroll-related attendance records. Follow up on maintenance requests and event preparations. Resolve escalated guest complaints. Prepare daily reports and operational plans in English.

Requirements

Bachelor’s degree in Business Administration, Hospitality, Tourism, or a related field. Two to four years of experience in hospitality operations and staff supervision. Advanced English and fluent Spanish. Knowledge of inventory control, FIFO stock rotation, hygiene, and safety standards. Proficiency in Microsoft Office; experience with Odoo, MaintainX, and POS systems is preferred.

Availability to work on-site in Roatán, with scheduling flexibility based on operational needs.