Veterinary Assistant / Client Service Representative

Stateline Animal Clinic is seeking an outgoing Veterinary Assistant / Client Service Representative to serve as the welcoming face of our hospital.

This is a unique hybrid role that is approximately 60% Veterinary Assistant and 40% Client Service Representative, making it an excellent opportunity for someone looking to build a well-rounded career and get started in the veterinary field. If you enjoy both hands-on patient care and interacting with clients, this could be the perfect fit!

The majority of your time will be spent working as a Veterinary Assistant—supporting exams, treatments, and procedures alongside our veterinary team. One to two days per week, you'll transition to the front desk, where you'll manage appointments and patient flow, answer multi-line phones, process transactions, and assist clients with information about our services for both small and large animal patients.

Stateline Animal Clinic is always growing, and we're looking for team members who want to grow with us! If you're eager to learn, passionate about animal care, and excited to gain experience in both the clinical and client service sides of veterinary medicine, we'd love to meet you.

Schedule and compensation:

• Compensation: $14-17 per hour, for each hour worked
• This is a flexible, full-time position, with a 5/8 or 4/10 schedule and availability needed Monday-Friday, with rotating Saturdays.

Full-time Benefits Package:*

• Bonus package: Up to $500 depending on experience
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k with company match
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

*Part-time team members may be eligible for limited benefits in accordance with company policy and state law

Minimum qualifications and skill set:

• 1+ years of experience in a veterinary assistant or veterinary reception role

• Previous veterinary receptionist or healthcare-related front-desk experience preferred

• Proficiency in the following skills:

• Safe, gentle patient handling and restraint for dogs, cats, and large animal patients

• Client communication and education, including treatment plan review and discharge instructions

• Accurate medical record keeping and treatment documentation

• Ability to manage a multi-line phone system while assisting in-person clients

• Experience scheduling appointments and coordinating patient flow

• Ability to accurately process payments and maintain financial records

About us:

Stateline Animal Clinic has proudly served pets and families throughout North Mississippi and Southwest Tennessee for over 45 years. We are a full-service veterinary hospital providing compassionate, personalized care for dogs, cats, and pocket pets.

We're excited to be entering a new phase of growth as we welcome a new veterinarian to our team! As our hospital continues to expand, we're looking for passionate team members who are excited to grow alongside us and help us continue providing exceptional care to our patients and clients.

Our team values collaboration, communication, and a positive client experience. We work together to provide high-quality medicine while creating a supportive environment where team members can continue to learn and grow. If you're looking for a clinic where your skills are appreciated, your contributions make a real impact, and you'll have opportunities to develop your career as our hospital grows, we'd love to meet you!

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This is a good-faith estimate based on the role's requirements at the time of posting. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. The Company offers a comprehensive benefits package that may include medical, dental, and vision benefits, vacation, sick leave, 401(k), and other benefits depending on role and location. A complete description of benefits available for this position will be provided during the hiring process. Where required under applicable law, Company provides eligible employees with paid sick leave, health emergency leave, and other legally mandated benefits programs, all in accordance with the requirements of applicable state and local law depending on the location of the practice you support.

Pay Range

$14 - $17 USD

Western Veterinary Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, pregnancy, childbirth or related conditions, veteran or military status, or any other characteristic protected by applicable federal, state, or local law. Western Veterinary Partners is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in the job application process. If you need assistance or an accommodation due to a disability, please contact hr@westernvetpartners.com. Hiring decisions will be based on merit, qualifications and the legitimate needs of the business.

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