Family Services Specialist I

Family Services Specialist I (Entry Level) Family Services Specialist I represents the entry level employees working under close supervision while being trained in program areas such as Adult/Adult Protective Services, Child Protective Services, Foster Care/’Adoption, Child Care, and Employment Services. Employees perform routine- to journey-level casework activities, and the casework usually is reviewed by the supervisor prior to implementing a case action.

Upon completion of the training program and attainment of necessary approvals, the employee shall be redefined to a full-performance Family Services Specialist II and becomes eligible for a pay increase as defined by the local agency compensation plan. The Family Services Specialist I is distinguished from the Family Services Specialist II by the latter’s functioning more independently as a full performance Family Services Specialist.

Key Responsibilities

Conduct assessments to determine client needs, risk level, and service eligibility Investigate reports of adult abuse, neglect, and exploitation (APS) Develop and manage individualized service plans Coordinate and monitor guardianship cases, including court involvement and ongoing oversight Arrange services such as in-home care, placement, and community-based support Maintain accurate and timely case documentation Collaborate with courts, medical professionals, law enforcement, and community partners Participate in multidisciplinary teams and case reviews Assist in other program areas (CPS, Foster Care, Prevention, etc.)

as needed Provide after-hours on-call coverage on a rotating basis Frequent local travel required Home visits and fieldwork are essential Minimum Qualifications Bachelor’s degree in a Human Services field OR Bachelor’s degree in any field with at least two (2) years of related human services experience Preferred Qualifications Experience in Adult Services, Adult Protective Services, and Guardianship BSW or MSW degree Virginia Social Worker license Knowledge, Skills, and Abilities Knowledge of social work principles and human behavior Ability to assess client needs and develop effective service plans Strong communication and documentation skills Ability to manage a caseload and prioritize competing demands Ability to work effectively with diverse populations and community partners Sound judgment in high-pressure or sensitive situations Working Conditions Frequent local travel required Home visits and fieldwork are essential Exposure to sensitive or potentially high-risk environments Participation in an on-call rotation is required Benefits Sussex County Department of Social Services offers a comprehensive benefits package designed to support employees’ health, financial security, and work-life balance: Health Insurance: High-Deductible Health Plan with $0 monthly premium for employee-only coverage and employer-funded Health Reimbursement Account (HRA) Retirement: Participation in the Virginia Retirement System (VRS) (Plan 1, Plan 2, or Hybrid), including mandatory employee contributions Group Life Insurance: Employer-paid coverage through VRS equal to 2x annual salary Voluntary Benefits: Options including deferred compensation plans, supplemental insurance (AFLAC), optional life insurance, and legal services Payroll: Paid semi-monthly Career Growth Opportunity This position offers a career pathway from Family Services Specialist I to Family Services Specialist II , based on successful training completion, performance, and agency needs.