Client Liaison, Boston Veterinary Care (Temporary, Part-Time)

Are you mission driven and interested in working with animals? The Animal Rescue League of Boston (ARL) , one of New England’s leading animal welfare organizations, is seeking a Client Liaison to join our team at Boston Veterinary Care . This is a temporary position that we anticipate will last 8 to 12 weeks. The schedule is part-time , with shifts on Mondays, Thursdays, and Fridays, from 8:30am to 5:00pm.

Who we are: Boston Veterinary Care (BVC) is a busy small animal veterinary practice located in Boston’s beautiful and historic South End. We see appointments and perform a wide variety of surgeries, with all profits from the hospital benefiting the shelter pets of the Animal Rescue League. We are a close-knit team practicing high-quality medicine every day.

What we offer

Base hourly rate starting at $21/hour Monthly team meetings to encourage team communication and program improvement Structured in house CE, lunch and learns, and on-going training Effective communication and timely feedback/check ins with management along with goal setting What you will do: Provide excellent customer service to clients as they check-in and check-out for appointments and procedures.

Respond to client inquiries in-person, over the phone, and via email. Be encouraged to share your thoughts to improve how we deliver our best care and service. Help us improve our services and continue to learn and grow as a team of caring animal welfare professionals who work hard to exceed the expectations of our clients, provide exceptional care to our animals, and build a supportive and fun working environment.

Mondays, Thursdays, Fridays: 8:30am to 5:00pm Temporary position estimated between 8 and 12 weeks