Employees with Smugglers’ pride assuring the Smugglers’ experience our guests expect, competitively, profitably, and with corporate integrity.

Quality Goals

To continually improve the Smugglers’ Notch guest experience in a way that causes our guests to want to come back and recommend us to others.

To continually improve our working environment in terms of compensation, career opportunity, safety, fun and corporate integrity that makes our employees want to stay and recruit their friends and families for employment at Smugglers’ Notch.

To continually be a positive force in our community and considered a business of highest ethics and corporate responsibility by our neighbors, our suppliers, and other competition.

To continually improve our return for investors compared to alternatives of similar risk.

We're looking for energetic, enthusiastic and responsible team players to join our family.  At the heart of our mission to be the best Resort for family fun, is our internal community — our staff.  Apply now, and start your career.  Many of our current management team members started their careers at Smuggs at the part-time seasonal level.  It's true! Come Live.Work.Play. at America's #1 Family Resort!

WHAT OUR GUESTS SAY ABOUT US:

"the most important benefit of staying at Smuggs is their commitment to customer service. Staff are universally helpful, responsive and friendly."​

"The staff was so friendly that you felt like "family"​ by the time you checked out to return home! They were quick with a smile, a helpful suggestion, and seemed totally interested in what they could do to make your stay even more comfortable!"​

"​...the people and staff at Smuggs are top notch! They are friendly, helpful and attentive."​

"The staff at Smuggs has always been outstanding- helpful and caring. Love this place!"​ 




Smugglers' Notch Resort

Support Crew provides support to housekeeping staff and guests in a variety of ways. This could include completing luggage moves, making deliveries around the resort in a department van and/or truck, delivering items to housekeepers, and assistant the overall operations of the housekeeping department and Resort.

Weekends required.

Support Staff (Full & Part Time)

Job description