Dispatcher and Driver Manager

Responsibilities

Must be able to quickly navigate dispatching enterprise systems. Must be able to communicate effectively via email, in person and on the telephone. Daily work with internal and external customers, drivers, managements, etc. Understand what drivers an effective safety culture and actively participates in the Company’s mission to make decisions that positively impact the safety.

of our drivers. Excellent interpersonal skills, able to listen for needs, check for understanding and accuracy, and build relationships with other employees. Experience dispatching/managing local, regional, and over-the-road drivers. Efficient with computer-based dispatch programs, outlook email and excel spreadsheets.

Dispatchers ensure that our routes are accurately and completely shipped via cross-checking paperwork. Accurately dispatch Drivers from the distribution facility with the equipment they need to service the customer. Dispatcher is the primary point of contact for our Drivers while drivers are out on routes. Use of dimensional thinking skills; able to multi-task and problem-solve as an integrated member of the Shipping Office; ability to trouble-shoot problems on the fly and effectively manage tasks in a fast pace work environment.

Troubleshoot customer service and equipment/truck-related issues. Handling and understanding billing/shipping paperwork requirements.

Requirements

Minimum of 1 year Dispatching CDL Drivers required, 2-5 years of experience preferred. Must be able to demonstrate experience with a fast-paced dispatch/transportation distribution environment. High degree of comfort with technology including Microsoft Office products (Outlook, Excel, etc.) Understand FMCSA and DOT laws/requirements including hours of service.

Legally able to work in the US. Candidate must pass a pre-hire drug screen. Able to speak and write fluently in English.