BDC Representative
Job description
We are currently seeking an energetic and professional Customer Care / BDC representative who will be responsible for handling our phone and internet leads with top notch customer service. You will join a growing Business Development team in a highly collaborative and upbeat environment.
Job Description:
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Handle all internet and phone inquiries in a timely manner
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scheduling sales appointments
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Utilize CRM and lead management tools to manage sales inquiry flow and update our sales customer records
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Follow up with existing and potential sales customers with a goal of maximizing every sales opportunity
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Achieve targeted sales goals
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Collaborate with New and Used Sales to ensure an exceptional experience for our customers
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Participation in fun onsite and offsite events
Qualifications:
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Confident and professional phone manner
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Dedicated, driven individuals with a strong work ethic
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Must be highly motivated to succeed
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Excellent organization and follow up skills
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Call center, sales, and/or collections experience is preferred
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Previous dealership and Automotive CRM experience is a plus.
***All applicants must pass pre-employment testing which includes a background check, clean driving record, and drug testing in order to qualify for employment.
Job Type: Full-time
Benefits
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401(k)
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401(k) matching
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Dental insurance
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Health insurance
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Health savings account
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Life insurance
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Paid time off
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Vision insurance
Description copied from Rod Baker Ford's careers page. Read the full posting before you apply.
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