Retail Store Manager

Store Manager- Mid-Size Volume Bachman's Plymouth Bachman’s is hiring a mid-volume Store Manager for our Bachman’s Plymouth location. This individual will plan and execute all store activities, lead exempt and non-exempt teams, and drive results to achieve sales and profit goals. They will create a service and team culture driven by our Core Values and showcase leadership in communication, problem-solving, and responsibility.

Apply today and help us bring beauty to life! Position Duties: Revenue Generation Develop a high-performance culture, motivating team to meet assigned sales and productivity goals. Analyze sales reports to determine the needs of the business; in partnership with Assistant Store Managers, executes in store business and sales strategies.

Train and coach to ensure selling team is fluent in all aspects of product knowledge. Drive the financial performance of the store by ensuring that sales and profit goals are achieved, including leading the leadership team in controlling expenses. Store Operations Successfully demonstrate the company Core Values of: Passion, Caring, Inspiring, Committed and Never Settle.

Plan strategically and demonstrate the ability to determine goals, direction and actions. Get things done. Motivate self and others to accomplish important objectives despite a complex and sometimes ambiguous environment. React quickly and appropriately to problems in the store; follow up in a timely manner to issues not immediately resolvable; tie up all loose ends.

Communicate new initiatives, leadership messages, and promotions. Control payroll budget by creating and approving schedules based on business needs and monitor store staffing levels. Follow and lead best practices. Perform and oversee basic operational activities such as scheduling, physical inventory, opening and closing duties, time sheet review, payroll accuracy documents, and merchandise flow.

Understand and enforce all company policies and procedures in a fair and consistent manner. Enforce safety policies and procedures; is a safety role model; holds associates to a high safety standard. Customer Service Ensure a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges.

Foster a customer experience that goes beyond the ordinary and inspires customer loyalty. Ensure team maintains consistent rewards program participation. Ensure prompt resolution of customer concerns. People Management Build relationships. Establish trust and credibility with people over time; establish rapport with people; have smooth working relationships with people inside and outside of the organization.

Establish and communicate clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards. Accountable for personnel issues including selection, termination, performance appraisal and professional development of subordinates. Communicate with store teams to effectively lead positive change.

Assess and coaches store team on performance. Ensure that store team adheres to all employment practices and policies. Assist in recruiting, hiring and developing a high performing team. Product Management Ensure visual presentation, organization, and facility maintenance are representative of Bachman’s. Lead and/or assign daily tasks including merchandising, stocking and inventory disposition of product.

Other duties as assigned Qualifications: Required: Minimum 4 years’ experience in retail management capacity or equivalent. Associates degree in Horticulture, or related post-secondary education. MNLA certification preferred or become certified within 3 years is required. Demonstrated ability to interact with and build relationships with customers and staff.

Good writing and verbal communication skills. Technical knowledge including POS systems, Window’s, and Excel. Knowledge of merchandise and display. High energy level, with the ability to provide strong leadership, train, delegate, and motivate staff. Preferred: Minimum 2 years’ experience in Bachman’s retail supervisory or management capacity.

Four-year college degree; business, marketing, and horticulture experienced. Good knowledge of Bachman’s policies and procedures. Knowledge of garden and floral products. Demonstrated excellent performance at Bachman’s. Schedule: Normal work schedule is 45 – 50 hours /week including 2 close shifts and 4 weekend days per month during non-peak months.

Seasonal demands of long hours during peak season (spring and holiday) up to 60 hours / week.

Benefits

Employee Discount Medical Insurance Health Savings Account/PPO Dental Insurance Vision Life and AD&D Disability, Accident, Critical Illness Insurance 401(K) ID Watchdog Pet Insurance Wellness Employee Assistance Program (EAP) PTO Paid Holidays (6/year) Compensation: $74,000-$84,000 salary Don’t settle, come grow with us! Bachman’s is an Equal Opportunity Employer