Director of Product

ABOUT TRIBUTE TECHNOLOGY: At Tribute Technology, we make end-of-life celebrations memorable, meaningful, and effortless through thoughtful and innovative technology solutions. Our mission is to help communities around the world celebrate life and pay tribute to those we love. Our comprehensive platform brings together software and technology to provide a fully integrated experience for all users, whether that is a family, a funeral home, or an online publisher.

We are the market leader in the US and Canada, with global expansion plans and a growing international team of more than 400 individuals in the US, Canada, Philippines, Ukraine and India.

ABOUT YOU

Tribute Technology is the leading technology platform for the Funeral Home industry. As a dynamic and visionary Director of Product, you will be at the forefront of shaping our company's product Roadmap and driving innovation in the rapidly evolving deathcare market. Leveraging your product mindset and proven leadership, you will be responsible for the product lifecycle, from Roadmap to delivery, ensuring that our products align with the company's objectives, meet market demands, and exceed customer expectations.

This role is responsible for leading and inspiring a high-performance product team and fostering a customer-centric culture of innovation, collaboration, and excellence. The ideal candidate is a strategic, business-oriented product leader who is equally comfortable setting multi-quarter vision and rolling up their sleeves to define and execute the product Roadmap, including the following key responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Product Planning Partner with leadership to define the product goals and long-term product Goals. Collaborate with partners across the organization on feature definition, prioritization, and validation. Establish a compelling future product vision that aligns with Tribute's long-term product goals Establish and communicate departmental goals, objectives, and key results (OKRs) to the product team, fostering a shared vision and sense of purpose.

Monitor and report on the progress of strategic initiatives, adjusting plans as necessary to adapt to changing market conditions or business priorities. Conduct market research on funeral industry trends, market dynamics, and competitive landscape to identify opportunities and threats. Identify and prioritize opportunities to AI capabilities (e.

g., intelligent automation, predictive insights etc,) into the roadmap. Leadership and Team Management Foster a culture of collaboration, innovation, accountability, and continuous improvement within a geographically distributed product team. Lead, mentor, and manage Product Owners and Scrum Masters. Allocate resources effectively, people, budget, and sequencing, to meet OKRs and Goals.

Partner closely with Team to run effective planning, Scrum of Scrums, and other ART ceremonies. Collaborate cross-functionally with engineering, sales, marketing, customer success, and privacy/compliance functions to ensure seamless product delivery. Champion adoption of AI-assisted product workflows across the team to improve product and decision-making.

Vision Execution Plan and Oversee execution and successful delivery of key initiatives on time and within budget. Establish and enforce product management best practices, including backlog hygiene, intake governance, and release reporting. Ensure product deliverables meet high quality standards and adhere to best practices for enterprise SaaS software.

Communicate product advancements to key stakeholders, including executive leadership, and represent the product line in cross-pillar product review and GTM meetings. Ensure AI-enabled features and workflows meet data privacy, security, and compliance requirements appropriate for sensitive consumer and funeral-industry data.

QUALIFICATIONS

Bachelor's or master's degree in business administration, computer science, or a related field. 10+ years of experience in product leadership roles, including direct management of Product Owners, with a track record of successful delivery at scale. Hands-on experience with Scaled Agile Framework (SAFe) or similar delivery models.

Experience leading product teams across distributed, multi-time-zone organizations. Excellent leadership, communication, and interpersonal skills, with the ability to calibrate communication for both executive and peer audiences. Strong problem-solving and decision-making abilities; able to make strategic decisions and drive execution with minimal supervision.

Experience in vertical SaaS or B2B enterprise software is a strong plus. Experience leveraging AI in product strategy, Product workflows, or customer-facing features; familiarity with AI-assisted development and agentic tooling (e.g., GitHub Copilot, Claude Code etc.) is a strong plus. ADDITIONAL REQUIREMENTS: Willingness to stay current on industry trends and emerging technologies.

Curiosity and working fluency with emerging AI tools, with a bias toward applying them to day-to-day product management practice. Ability to work in a fast-paced, dynamic environment spanning multiple time zones. Strong prioritization and time-management skills. Excellent written and verbal communication skills.

BENEFITS

Competitive salary Fully remote across India An outstanding collaborative work environment Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.