IT Operations & Helpdesk Specialist

Ready to join Speakit as our next IT Operations & Helpdesk Specialist 🚀 We’re a fast-growing recruitment agency in Greece and Portugal , specializing in multilingual recruiting , offering you the chance to develop your skills in IT Operations & Helpdesk services . Why you’ll love working with us: #2 Best Workplace™ Hellas 2025 (20–49 employees) #1 Best Workplace™ for Women™ Hellas 2025 (20–49 employees) A people-first culture where your growth, ideas, and contribution truly matter If you’re motivated, detail-oriented, and excited to grow with us, send us your CV and let’s talk!

Monitor and maintain IT equipment (inventory control, proper function checks, preventive maintenance). Monitor system security and report potential issues. Oversee and support online platforms used internally by the company. Assist employees with daily IT-related issues regarding equipment and applications. Monitor network and device connectivity (Wi-Fi, LAN, VPN, network devices).

Follow IT procedures and contribute to process improvements. Collaborate with external IT partners or vendors when necessary. Provision of light hardware support (pc, peripherals, etc.) and coordination with external service providers for repairs when necessary.

Requirements

1–3 years of experience in IT Support, Helpdesk, or similar role. Basic knowledge of hardware and troubleshooting. Strong understanding of networking (TCP/IP, routers, switches, firewalls). Cybersecurity knowledge. Experience with Windows, Office 365, and cloud services. Strong problem-solving skills and ability to prioritize tasks. Good communication skills.

Benefits

If you succeed in this IT Operations & Helpdesk Specialist role, you will have: Attractive remuneration package Hybrid working model Company laptop Mobile phone & plan Private Health Insurance (according to company policy) Work in a dynamic and friendly environment