Patient Care Coordinator

Description At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.

Position Overview

We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out. This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.

Key Responsibilities

Patient Check-In and Check-Out : Greet patients, manage the check-in/check-out process, and ensure all patient information is accurate. Payment Collection : Collect co-payments and manage billing inquiries. Appointment Scheduling : Schedule patient appointments and manage the calendar efficiently. Communication : Answer phone calls and emails promptly, providing accurate information and assistance.

Referrals Management : Communicate with referring offices and follow up with patients as necessary. Schedule Preparation : Prepare daily schedules for the dental team and ensure all appointments are properly coordinated. Team Collaboration : Work closely with the clinical team to ensure seamless patient care and office operations.

Qualifications

Excellent verbal and written communication skills. Strong organizational skills and attention to detail. Ability to multi-task and manage time effectively in a fast-paced environment. Proficient in using dental practice management software, required. Previous experience in a dental or medical office is preferred. A positive attitude and a team-oriented approach to work.

Schedule: Monday, Tuesday, and Thursday 6:30 a.m. to 5:00 p.m. and Friday 6:30 a.m. to 4:30 p.m.

Benefits

401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Vision insurance