Director, Total Rewards & Human Resources Operations

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Position Overview

The Director of Total Rewards & Human Resources (HR) Operations is responsible for leading the Total Rewards and HR Operations teams at UNS. This is a highly strategic position that directs the design, development, implementation, and administration of all components of the Company’s total rewards programs to support the attraction, engagement, and retention of employees.

Responsibilities

Develop and execute the enterprise Total Rewards and HR Operations strategy, aligning programs, services, and priorities with organizational objectives, workforce needs, and the company’s Total Rewards philosophy. Provide leadership and oversight for Total Rewards and HR Operations functions, ensuring effective service delivery, operational excellence, continuous improvement, and achievement of business goals.

Design, administer, and optimize compensation, incentive, retirement, health, welfare, and executive reward programs to maintain market competitiveness, internal equity, employee engagement, and cost effectiveness. Lead the evaluation, analysis, and enhancement of Total Rewards programs through market research, benchmarking, workforce analytics, and financial modeling to support strategic decision-making and organizational competitiveness.

Oversee union-related compensation and benefits analysis, including support for collective bargaining negotiations, development of company proposals, and cost analysis of labor agreements. Lead the HR Operations function, including HRIS governance, employee data management, HR processes and controls, reporting, workflow optimization, and employee lifecycle administration, driving scalable and consistent HR service delivery.

Establish and execute the HR technology and systems roadmap, including optimization of Workday and related HR platforms, data governance, system controls, integrations, automation, and reporting capabilities. Partner closely with Finance, Legal, Payroll, IT, HR leadership, and business leaders to ensure Total Rewards and HR Operations programs support business objectives, regulatory requirements, financial priorities, and workforce strategy.

Build, develop, and lead a high-performing Total Rewards and HR Operations team, establishing clear priorities, capabilities, service standards, and accountability while supporting employee development and succession planning. Ensure compliance with all applicable federal, state, and local laws, regulations, reporting requirements, and fiduciary obligations related to compensation, benefits, retirement plans, and HR programs.

Serve as the primary liaison with external vendors, consultants, auditors, attorneys, insurance carriers, trustees, and third-party administrators to ensure effective program administration, compliance, and issue resolution. Develop and maintain key performance indicators, reporting dashboards, and measurement frameworks to assess program effectiveness, operational performance, and strategic outcomes.

Prepare and present Total Rewards strategies, recommendations, and updates to executive leadership, senior management, and Board committees; oversee development of supporting materials and communications. Manage departmental budgets, vendor relationships, and financial resources while identifying opportunities for cost optimization and improved organizational value.

Support enterprise initiatives, regulatory filings, audits, rate cases, special projects, and affiliate services as required.

Qualifications

Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field. Equivalent combination of education and experience will be considered. 8+ years of progressive experience in Total Rewards, Compensation, Benefits, HR Operations, or related disciplines, including leadership responsibility. Knowledge of applicable laws, regulations, and compliance requirements related to compensation, benefits, and retirement programs.

Demonstrated ability to lead HR operational strategies, process improvements, and technology initiatives that enhance service delivery and organizational effectiveness. Strong leadership, communication, influencing, and organizational skills, with demonstrated ability to develop teams and manage complex priorities. Experience with executive compensation, incentive programs, unionized workforces, or regulatory matters.

Perks and Benefits

Health, Dental, Vision, EAP, HSA, FSA plus employee wellness programs Generous 401K match, 6% non-discretionary company contribution plus 4.5% match Education Assistance Employee Share Purchase Plan Flexible hybrid schedule Company sponsored STD/LTD & Life Insurance Generous PTO plans that increase with tenure/position growth