Pricing & Campaign Manager

About Lenskart

2.4 Billion People Globally are deprived of Vision Correction. Half of India - 530 million Indians need vision correction but only 170 million have them. Lenskart was founded in Nov. 2010 with a vision to revolutionize eyewear in India and now Globally. We are currently established in India, Singapore, Thailand, UAE, Saudi Arabia, Japan, Taiwan etc.

About the Role

Lenskart is a fast paced growing organization with dynamic pricing and campaigns used to maximize on conversion for incoming visitors across online & offline channels. This role is Business Tech and is operational in nature. Here technical changes are to be done to support Business, to increase revenue. This is not a Core Tech Role.

This role includes:

• Managing Pricing and discounting Structure for multiple countries
• Build intuitive customer journeys on app and website
• Managing Products & Lens Packages - pricing and communication
• Taking major Sale Campaigns live
• Data analytics for all web and app changes - product performance, campaign performance, customer journey funnel
• Frontend Changes for App, MSite, Desktop
• Providing real time support & resolution to stores for any queries related to pricing

What you will get to learn here

• How global business runs - there are certain products, offers, campaigns which are country specific. How to manage those.
• How different teams coordinate among themselves - Catalog Team, Tech Team, Business Team & deliver a perfect customer experience on website and app
• How major campaigns (Pricing, new product launches, new customer acquisition, and other Big Sales) & offers are derived across Ecommerce
• Business decision process behind every campaign, offers, journeys, and pricing changes

What is expected from you

• High on ownership & Intent to Work - you will be responsible for zero error and on time delivery of changes in 3000+ stores and online channels in multiple countries
• Strong analytical and logical skills - you will have to build complex pricing logics and ensure they don't break across millions of frames and lens combinations
• High standard on quality of output
• Responsiveness - High availability as most of the changes are very time-sensitive
• Openness to learn new tools (internal and external) and systems
• Great at communication. You will be working with country heads and global teams on a daily basis. You need to be proficient in written and verbal English.
• Good with data analytics and numbers - big part of your role will be to analyse performance of campaigns, offers, pricing changes that you do
• Use of latest analytics tools and AI systems for work automation and testing
• Proficiency in Microsoft Excel, HTML, CSS, Javascript