Online Recruiter

The Online and Professional Studies unit at the Faculty of Arts and Science (FAS) seeks applications for a Recruiter who will be responsible for the targeting and recruitment of prospective students in FAS online programs. The Recruiter is responsible for (i) following up on leads (ii) gathering, managing, and prioritizing market / prospective leads requirements; (iii) working closely with the program managers, enrollment coaches, marketing, and support to meet objectives; (iv) contribute to developing industry partnerships.

Key responsibilities

Act as a focal point for the enrollment and onboarding process of FAS online students Provide counsel guidance to students. Main duties: Updates program’s positioning, competitive analysis, marketing strategy, calling tree and all marketing collateral Supervise in-house CRM program to track matriculation of prospective students.

Utilize CRM system to accurately account for students’ interest in the programs. Perform data collection and data analysis using available tools to evaluate enrollment campaigns, identify bottlenecks, and devise strategies for improvement. Work closely with the marketing and program management team to improve outreach campaigns, achieve enrollment targets, and enhance the enrollment experience.

Supervise and support a team of enrollment coaches, track their performance, and ensure project KPIs are met Create PowerPoint presentations for recruiting events and periodic reporting. Work closely with MARCOM and Program Managers to achieve enrollment targets. Review the effectiveness of various technologies to support the CRM and the potential leads experience.

Bachelor's degree in Business Administration, Project Management or relevant fields. More than 3 years of experience in business development and sales with a focus on customer service and customer management. Skilled in Negotiation, Business Planning, and Team Building. Committed to “customers” with a persistent friendly personality.

Excellent command of English Excellent Communication Skills Excellent knowledge of Windows, Word, Excel, PPT. Knowledge of CRM systems is a plus An understanding of the marketing and sales cycle in the higher education context is a plus.

Interested applicants are invited to submit a brief cover letter outlining their motivation for applying, along with a current curriculum vitae (CV). Applications will be reviewed on a rolling basis and evaluated as they are received until the position is filled.