Patient Intake Registration I - Part Time

Shawnee Health – Patient Intake Registration I (Part-time) Join Southern Illinois’ leading healthcare organization, with over 360 team members who believe that in taking care of each other and our patients and clients, we create new opportunities for success and bring big dreams to life. Shawnee Health is seeking a Patient Intake Registration I part-time for our Shawnee Health Marion Dental Center.

This position reports directly to the Patient Intake Registration Supervisor.

Responsibilities

Responsible for scheduling and documenting all patient interactions in the appropriate location within the practice management/EHR systems. Promptly and professionally answers, screens, and processes medical service requests and telephone inquiries with strict adherence to confidentiality policies. Accurately and efficiently checks patients in; checking insurance/Medicaid eligibility, collecting co-pays, updating all information into practice management system.

Collects and enters patient intake information into the appropriate area of the practice manage system with accurate information. Effectively schedules return appointments according to established protocols. Ability to complete SFA applications proficiently and pass testing for SFA Application processing as indicated on an annual basis.

Refers patients to the appropriate staff, according to patient request per established protocols. i.e. triage, medical records, patient care coordinators, case management and ACA staff. Utilizes practice management system to schedule appointments according to established protocols. Ability to balance money drawers/bank deposits daily in accordance with SH policies.

Ability to access/monitor patient recall plans, notifying patients, scheduling follow up visits. Participates in internal education opportunities relevant to the front desk operations and customer service environment. Attends/completes all assigned training through Paycor Learning and other resources as required. Meets Shawnee Health and department benchmarks and or quality indicators as monitored through audits and or recordings.

May be temporarily assigned or permanently re-assigned to work at other Shawnee Health Care Centers. Must have an excellent understanding of all Shawnee Health policies and procedures.

Requirements

Must have excellent communication skills, both written and verbal in addition to interpersonal and organizational skills. Must have excellent computer and software knowledge. Must be capable of high level of discretion in handling confidential information. Must be capable of independent problem solving with moderate supervision.

Must have the ability to maintain patient and employee confidentiality. Must have advanced phone skill levels; taking 2 or more specialties. Starting salary – $16.00 Comprehensive Benefits Package Health Insurance Dental Insurance Vision Insurance Employer and Voluntary Paid Life Employer Paid Long Term Disability Voluntary Short-Term Disability Accident Insurance Critical Illness Insurance Flexible Spending Account Dependent Care Account 401k Retirement Plan Paid Time Off For more information, please visit the below website: https://www.

shawneehealth.com/join-our-team/employee-benefits/