General Manager
$75k to $110k
Job description
WANTED: A General Manager Who Runs the Room Like It's Theirs This Isn't Just a Job. It's Your Restaurant to Run. We're not looking for someone to punch a clock and babysit a schedule. We're looking for a leader — professional, dependable, enthusiastic, and obsessed with getting the details right. Someone who thrives under pressure, knows a restaurant floor like the back of their hand, and is excited to join a team that refuses to cut corners.
As General Manager, you're accountable for the store's performance, full stop. That means team leadership, financial management, guest satisfaction, and everything in between — all driven by your commitment to excellent service and high-quality dining. If that sounds like you, keep reading. What You'll Actually Be Doing Oversee the entire restaurant operation — front-of-house and back-of-house, no gaps Deliver superior guest service and ensure absolute customer satisfaction Respond efficiently to customer complaints and turn problems into wins Enforce and uphold the highest quality of products, always Organize and supervise shifts so the operation runs like clockwork Appraise personnel's performance and give feedback that keeps the team upbeat and productive Estimate consumption, forecast requirements, and keep inventory tight Track compliance with sanitation and safety rules and regulations Control costs and cut waste without cutting corners Promote and publicize the brand like it's your own Nurture a positive working environment and lead by example Track operations and take corrective action before small issues become big ones What You Bring to the Table At least 21 years of age with a High School diploma or GED 4+ years of restaurant management experience, leading a team of 20 or more A track record of frequent guest interaction and coaching employees into bigger roles Demonstrated experience in customer service management Extensive food and beverage knowledge Sharp financial management skills Availability for flexible hours — weekends, evenings, and holidays included Experience with Windows, MS Office, Toast, Open Table, Harri and inventory control systems (a plus) Precision and consistency in following recipes, processes, and systems Strong organizational skills and the ability to prioritize like a pro multitasker A love (or at least a tolerance) for fast-paced, high-pressure environments Comfort taking direction and delegating tasks in equal measure Strong interpersonal communication skills with diverse teams — bilingual (English/Spanish) a plus Physical readiness to lift/carry at least 30 lbs.
and stand for 8+ hours What We Offer Competitive pay, based on experience Medical, dental, and vision coverage Generous paid time off and sick time Shift meals and dining discounts across our restaurants Bonus plan, paid quarterly up to 25% of base salary Sound Like You? If you're ready to lead a team, own the outcomes, and build something you're proud of every single shift, we want to hear from you today.
Description copied from The Italiano's careers page. Read the full posting before you apply.
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