Store Manager | DOT Somerset

We are seeking an experienced and results-driven Store Manager to lead our retail team and oversee the full operation of our store. This role requires a strong leader who is passionate about sales, customer experience, and team development, with the ability to drive performance and maintain high operational standards.

Responsibilities

Drive store sales to meet and exceed monthly targets KPIs Analyses sales reports and identify opportunities for growth Lead, motivate and inspire the store team to achieve goals Conduct regular performance reviews and provide constructive feedback Recruit, train, and develop staff to build a high-performing team Ensure exceptional customer service standards are consistently delivered Build strong customer relationships to encourage loyalty and repeat business Oversee stock management, including receiving, transfers, and stock takes Manage store administration, reporting, health and safety compliance requirements Requirements Proven experience as a store manager or in a similar retail management role Strong leadership and team development skills Sales-driven with a track record of achieving targets Excellent customer service and interpersonal skills Experience with stock control, merchandising, and store operations Strong administrative and reporting abilities Good problem-solving and decision-making skills Ability to work under pressure in a fast-paced retail environment Matric - essential